Kids Hallway Support Volunteers

Summary Work in a team of two or three, helping children to navigate to and from the bathroom, supervising the water station, supporting children with sensory needs in the Quiet Alcove space, and providing a safe environment for all children Location Address 601 Burlington St. East, Unit A Hamilton, Ontario L8L 4J5 When Opportunity Type Ongoing - Start Anytime Schedule Asap About This Opportunity About CityKidz: CityKidz is a dynamic faith-based organization dedicated to improving the lives of at-risk children. We exist to increase resiliency and inspire big dreams for Canadian children living in low-income communities by providing inspirational experiences and nurturing personal relationships, one child at a time. Through our programs we instill positive values and morals into the lives of children, help build a solid foundation for their future and inspire each child to make positive life choices and to choose to “do what’s right.” Everything we do is guided by our Faith, Hope and Love. In Canada, more than 1 in 7 children live in poverty: in Hamilton, it’s 1 in 4. For generations, poverty has stolen dreams and destroyed futures. At CityKidz, we think it’s time to change that, and we’re recruiting a dynamic frontline team of leaders who will work with us to help kids dream big dreams and reach their full potential. Role Overview: We are seeking dedicated Kids Hallway Support Volunteers at CityKidz! As a CityKidz Kids Hallway Support Volunteer, you will have the opportunity to make a difference in the lives of kids as you maintain order, ensure safety, and foster a positive environment within our facility. During your shift at CityKidz as a Kids Hallway Support Volunteer, you will work in a team of two or three, helping children to navigate to and from the bathroom, supervising the water station, supporting children with sensory needs in the Quiet Alcove space, and providing a safe environment for any child that may be experiencing a challenging moment in the theatre. Key Role Highlights: -Be a role model and a caring, trusted presence -Create positive moments and uplift young lives Responsibilities: -Work in a team of two or three adult leaders, as well as with Jr. Leaders -Help kids with the water cooler as they enter the hallway with their water pass -Direct children to their appropriate bathroom with their pass -Engage in conversation with kids who need a break from the theatre -Redirect children if there are behavioral incidents in the hallway -Ensure that the hallway remains clear by redirecting children back to the theatre once they have had their water or gone to the washroom -Communicate with staff through the walkie-talkie as needed Who This Role Is For Professionals, retirees, caregivers, students, or any individual who enjoys interacting with kids! Individuals with a warm heart, and a caring, supportive manner Those who desire to inspire kids to dream big Skills & Qualifications: -Minimum age 16+ (required) -Leadership experience or experience working in large groups (required) -Experience working under pressure (preferred) -Strong communication skills to help children navigate to and from the theatre -Ability to thrive in a fast-paced environment -Ability to work well in a team -High level of common sense and strong decision-making skills Competencies & Attributes: -Ability to take initiative -Ability to remain calm and composed in stressful or challenging situations -Empathetic -Responsible and reliable Training & Support -On-the-job training will be provided on your first shift CityKidz Volunteer Community, Appreciation & Support: Lifechanging impact & heartwarming moments 250+ volunteers & 800+ kids & youth throughout the city! CityKidz apparel for all volunteers Lunch + snacks provided for all volunteers for Saturday programs Annual Volunteer Appreciation event Twice a year Volunteer Pancake Breakfast Verification of Volunteer Hours Signed off On Volunteer Years of Service Recognition Advancement Opportunities to Senior and Leadership Roles Child Abuse Awareness and Protection Training On the job and ongoing role trainings References provided on an individual case basis Flexibility and responsive collaborative communication Time Commitment: -Time Commitment: Minimum two (2) seasons, equivalent to eight (8) months, for at least 1x a month, but preferably biweekly. Saturdays through March – June and September- December -Shifts: 9:00am-11:00am or 12:30pm-2:30pm -Pairing Opportunities: Can be paired with Welcome Team or First Aid shifts. Work Environment & Additional Details Environment: kid-focussed, right in the action, sitting in the hallway outside of the theatre doors, highly relational and supportive Next Steps / How To Apply Ready to make a difference? Take the first step in applying by signing up for an info session today through: www.citykidz.ca/volunteer Questions? We would love to hear from you! Email [email protected] Volunteer Requirements Whether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization. Minimum 16 years old Causes Children & Youth Community & Social Services

Supervise children in the hallway, assisting them with bathroom and water station access while maintaining a safe environment. Support children with sensory needs in the Quiet Alcove and manage behavioral incidents to ensure order.

Applicants must be at least 16 years old with leadership experience or experience working with large groups. Candidates should be empathetic, reliable, and able to remain calm in fast-paced or stressful situations.

• CityKidz Apparel • Lunch and Snacks • Annual Volunteer Appreciation Event • Volunteer Pancake Breakfast • Verification of Volunteer Hours • Years of Service Recognition • Child Abuse Awareness and Protection Training • On-the-job Training

• TeamworkPreferred
• LeadershipPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Leadership
• Communication
• Teamwork
• Decision Making
• Conflict Resolution
• Empathy
• Crisis Management
• Child Supervision

• Social Services
• Education
• Security & Safety

Minimum experience

0+ years

Apply by

Sep 25, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level