Inside Sales Associate II

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships. Job Duties Grow Customer Accounts for Profit Meet performance targets by growing revenue and increasing the margin of assigned accounts. Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage. Increase customer base by adding new customers Identify opportunities and convert customer purchases from competition Manage all existing accounts through steady communication using Customer Database Make Outbound Calls and reach a minimum number of calls every day to present leads. Build Customer Relationship Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers. Educate customers about new products and product lines by keeping abreast of new developments in the industry. Maintain and update customer interactions in the tracking system Demonstrate Product Knowledge Apply knowledge of products and/or services and sell it to customers Explain features and advantages to customers in entire non-technical terms Stay up to date on new offerings, technology trends through Industry News, and various other sources. Create Brand Value - Promote ADI Leverage ADI Resources, Services, and Programs to educate customers Provide exceptional shopping experience in-store, by phone, and online. Provide support to other duties as assigned You Must Have 1 year of Sales Experience Excellent verbal and written communication skills Computer literacy skills – Basic Knowledge to Operate Microsoft Office Desire to be in a Sales role and be accountable for Sales Revenue We Value Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills Knowledge of Customer Relationship Management Tools Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets Prior distribution experience Excellent Negotiation Skills Ability to work as part of a team and autonomously Highly competitive Sales Skills with a desire to contribute to a winning team/organization

The role focuses on growing customer accounts and increasing market share through outbound calls and strategic relationship management. The associate is responsible for meeting revenue targets and educating customers on new product offerings.

Candidates must have at least one year of sales experience and proficiency in Microsoft Office. Strong communication skills and a desire to be accountable for sales revenue are essential.

• Customer servicePreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Account Management
• Customer Relationship Management
• Negotiation
• Outbound Calling
• Microsoft Office
• Market Share Growth
• Product Knowledge
• Customer Service
• Revenue Growth

• Sales
• Customer Service & Support
• Retail
• Logistics

Minimum experience

0+ years

Apply by

Sep 19, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level