(CAN) Consumables Lead Department Manager

Job summary

The department lead assists in managing consumable associates and department processes to ensure high-quality customer service and task completion. Responsibilities include delegating tasks, training staff, monitoring merchandise presentation, and resolving customer concerns.

Job details

POSITION SUMMARY... To assist in the leadership of Consumable Associates and department processes through partnership with the Consumables Assistant Manager and ensure a high level of customer service and while ensuring task completion. WHAT YOU'LL DO... Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate. Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Consumables Assistant Manager and the Store Management Team. Job Responsibility #3 Assesses the overall presentation of Consumable Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required. Job Responsibility #4 Delegate, assist and follow up on completion of daily Customer Availability Process tasks Job Responsibility #5 Support with scheduling as needed Job Responsibility #6 Assign Associates to support with coverage and availability tasks in all areas of the store Job Responsibility #7 Participates in the training and development of the Consumable Associates, and provides feedback as needed. Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris. The minimum rate of pay for this position starts from $21.85. ‎ Le taux horaire minimum pour ce poste débute à 21.85. ㅤ MINIMUM QUALIFICATIONS... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age – 16 or older PREFERRED QUALIFICATIONS... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 940 13E Av N, Sherbrooke, QC J1E 3J7, Canada ARE YOU CURRENTLY A WALMART ASSOCIATE? PLEASE LOGIN TO YOUR WORKDAY ACCOUNT AND USE THE FIND JOBS REPORT TO APPLY FOR THIS JOB. * FIND JOBS [http://wd5.myworkday.com/walmart/d/task/1422$8072.htmld] ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice [https://www.walmartcanada.ca/job-applicant-privacy-notice].

What you’ll do

The department lead assists in managing consumable associates and department processes to ensure high-quality customer service and task completion. Responsibilities include delegating tasks, training staff, monitoring merchandise presentation, and resolving customer concerns.

Requirements

Candidates must be at least 16 years of age to qualify for this position. No specific educational or professional experience requirements are listed beyond the ability to perform the described leadership and operational duties.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Safety Compliance · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Team Leadership
• Merchandising
• Inventory Management
• Staff Training
• Task Delegation
• Problem Solving
• Scheduling
• Safety Compliance
• Product Promotion
• Safety Procedures
• Artificial Intelligence
• Decision Making Software
• Leadership
• Operations
• Retail Management
• Resume Screening
• Team Management
• Visual Merchandising

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Line Leader
• Retail Customer Service Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Office and Administrative Support Workers

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