Commercial Waste Hauling Operations Supervisor

Job summary

The Operations Supervisor manages daily commercial collection routes and transfer station operations while ensuring safety, compliance, and financial targets are met. Responsibilities include leading staff, conducting performance management, and overseeing incident investigations and safety programs.

Job details

Why Choose Us: We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. General Description: As an Operations Supervisor, you will play a critical leadership role within our Commercial business units, working as a team of four Supervisors, three dispatchers and an operations Manager. You will oversee daily operations including our properties and transfer stations and ensuring the safe and efficient performance of DZ Drivers, loader operators and other commercially licensed laboring staff. Your responsibilities can include training new employees where applicable and relevant, employee observations, coaching, leading monthly safety meetings, and maintaining compliance with company policies and industry regulations. You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision-making, and professionalism are essential to success in this role. This is a 12-month contract with the possibility of permanent employment. As an operations Supervisor with us, the minimum responsibilities are: Supervise and manage the daily operations of multiple commercial collection routes. Supervise and manage the daily operations of our transfer stations and staff within those facilities. Review routing to assess financial and operational performance. Conduct operational audits to ensure efficiency and compliance. Ensure drivers complete daily safety and maintenance inspections for all company vehicles and equipment. Plan and monitor employee schedules, maintaining communication throughout the day until all routes are completed. Lead the recruitment process, including interviewing, selecting, and training new employees. Implement performance management processes, including progressive discipline as necessary. Conduct thorough incident investigations when necessary, including scene management, first incident reporting, root cause analysis, and implementation of preventive measures. Maintain and enforce Environmental Health and Safety (EH&S) programs, including training, safety meetings, and compliance reporting. Ensure full compliance with company safety policies, MTO regulations, and other applicable industry guidelines. Schedule: Monday through Friday on a four slot rotating start/finish, currently 5am, 6am, 7am, 8am but subject to change as the business requires. Rotating Saturdays mornings on-site, currently every fourth week, subject to change. Holiday coverage on a rotating basis for all stat holidays, except Christmas Day & New Years Day, currently 8 based on calendar, two per year, subject to change. What We Need From You: High school diploma or equivalent. Prior experience in a leadership or supervisory role is preferred. Possession of or willingness to obtain a valid DZ License Knowledge of OH&S and MTO regulations. Experience operating refuse collection equipment is an asset. Strong data entry and analytical skills. Union experience is an asset. A SAFETY-FIRST mindset with a proactive approach to workplace safety. Self-motivated with a strong ability to take initiative. Must be able to pass all pre-employment requirements What You’ll Get From Us: Competitive Wages: Annual Salary of 75k-80k + 10% annual performance bonus Retirement Plan with company match; let us help you save for your future Benefits; Medical, Dental, Vision Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan Insurance: Life, Short Term/Long Term Disability We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight. Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

What you’ll do

The Operations Supervisor manages daily commercial collection routes and transfer station operations while ensuring safety, compliance, and financial targets are met. Responsibilities include leading staff, conducting performance management, and overseeing incident investigations and safety programs.

Requirements

Candidates must have a high school diploma and are preferred to have prior leadership experience. Possession of or willingness to obtain a DZ license and knowledge of OH&S and MTO regulations are required.

Benefits

• Medical insurance • Dental insurance • Vision insurance • Retirement plan • Performance bonus • Employee assistance program • Scholarship opportunities • Employee stock purchase plan • Life insurance • Short term disability insurance • Long term disability insurance

Listed skills

• Recruitment · Preferred
• Operations Management · Preferred
• Regulatory Compliance · Preferred
• Leadership · Preferred
• Safety Compliance · Preferred
• Route Planning · Preferred
• Team Supervision · Preferred
• Communication · Preferred
• Coaching · Preferred
• Data entry · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operations management
• Leadership
• Safety compliance
• Team supervision
• Performance management
• Incident investigation
• Data entry
• Analytical skills
• Recruitment
• Scheduling
• Regulatory compliance
• Route planning
• Coaching
• Communication
• Compliance Reporting
• Operational Performance Management
• Professionalism
• Self-Discipline
• Ethical Standards And Conduct
• Self-Motivation
• Analytical Skills
• Artificial Intelligence
• Auditing
• Management
• Decision Making
• Customer Service
• Recycling
• Data Entry
• Employee Assistance Programs
• Performance Management
• Sales
• Incident Reporting
• Operations Management
• Operations
• Proactivity
• Waste Collection
• Environment Health And Safety
• Investigation
• Root Cause Analysis
• Collections
• Workplace Safety

Job areas

• Logistics
• Management & Leadership
• Security & Safety
• Environmental & Sustainability
• Transportation
• Hauling Operations Supervisor
• Waste / Recycling Coordinator
• Environmental Engineers
• Recycling Coordinators
• First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors