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- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Leasing Consultant is responsible for coordinating marketing, leasing, and renewal strategies to meet occupancy and revenue goals. They must provide excellent customer service by touring prospective residents, processing applications, and maintaining the community's appearance.
Job details
Job DetailsJob Location: Grand Prairie, ABPosition Type: Full TimeJob Category: LeasingRanchlands Position Summary: As a Leasing Consultant, you are a dynamic professional who easily relates and communicates with prospective and current residents of your community. With a warm and energetic personality, you will consistently find joy in creating lasting and positive impressions. This role is responsible for coordinating the communities marketing, leasing and renewal strategies to achieve occupancy and revenue retention goals. A successful Leasing Consultant is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors. Primary Responsibilities: Walk marketing tour path, open target viewing apartments, ensure clean and rent ready apartments, model homes and community amenities Respond to resident and prospective resident calls and emails promptly in the morning Answer incoming calls, convert phone calls into walk in traffic, set viewing appointments Tour prospective residents with energy and enthusiasm the Weidner way Ensure successful leasing by facilitating the application process at the end of the tour Review and process all applications immediately upon receipt Timely and respectful communication with applicants upon receiving results Follow Weidner Move In Experience with all approved applicants Maintain and follow up on traffic in queue Shop competitive properties at least monthly; Adhere to daily marketing and leasing strategies Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards QualificationsQualifications: Prior customer service experienced required Complete tasks in a safe and efficient manner Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis Able to give professional directions clearly in person, over the phone, email, and text Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook) Yardi and Paycom experience preferred; Willing and able to learn new software programs Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times Work effectively and cooperatively in a team environment and/or independently Ability to work outside of normal scheduled hours as needed Willing and able to be assigned to other Weidner properties as needed Working knowledge of English; detail oriented, well organized Must agree to a criminal background check and sign an agreement for voluntary drug testing Must have access to personal vehicle and/or reliable transportation, at all times Driver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work
What you’ll do
The Leasing Consultant is responsible for coordinating marketing, leasing, and renewal strategies to meet occupancy and revenue goals. They must provide excellent customer service by touring prospective residents, processing applications, and maintaining the community's appearance.
Requirements
Candidates must have prior customer service experience and the ability to work in a fast-paced environment. Proficiency in Microsoft products is preferred, and the role requires a valid driver's license, reliable transportation, and the ability to pass a background check.
Listed skills
- Time management · Preferred
- Customer service · Preferred
- Organization · Preferred
- Detail-oriented · Preferred
- Sales · Preferred
- Communication · Preferred
- Microsoft Office · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Marketing
- Leasing
- Communication
- Time management
- Detail oriented
- Microsoft Office
- Yardi
- Paycom
- Conflict resolution
- Sales
- Organization
- Energetic
- Yardi (Property Management Software)
- Valid Driver's License
- Microsoft Excel
- Customer Service
- English Language
- Microsoft Outlook
- Telephone Skills
- Microsoft PowerPoint
- Trustworthiness
- Enthusiasm
- Detail Oriented
Job areas
- Customer Service & Support
- Sales
- Marketing
- Administrative
- Leasing Consultant
- Real Estate Agents and Property Managers
- Real Estate Sales Agents