Alpheratz Project - English (Canada) Translation Quality Reviewer

We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining English (Canada) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines. What you’ll do Conduct second-pass quality reviews to ensure overall linguistic accuracy and consistency across batches. Validate and calibrate severity assessments to maintain alignment with quality standards. Identify systemic MT quality issues, including recurring error patterns, tone mismatches, and terminology inconsistencies. Provide high-level qualitative feedback that directly contributes to final quality reporting and continuous improvement efforts. Project details Language: English (Canada) Content type: Customer service content (general) Project duration: OngoingThis role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary. Hourly rate: $30 \n Requirements Native proficiency in English (Canada). Experience in linguistic quality review, MT evaluation, or localization quality assurance. Strong familiarity with linguistic QA frameworks and error classification. Excellent attention to detail and a quality-focused, analytical mindset. Ability to work independently and provide clear, actionable quality feedback. \n $30 - $30 an hour \n

Perform second-pass quality reviews of machine-translated customer service content to ensure linguistic accuracy and consistency. Identify systemic MT issues and provide qualitative feedback for continuous improvement reporting.

Requires native proficiency in English (Canada) and experience in linguistic quality review or localization QA. Candidates must be familiar with QA frameworks and possess strong analytical skills.

Identified from the job description. Confirm important requirements above.

• Linguistic Quality Review
• MT Evaluation
• Localization QA
• English (Canada) Proficiency
• Error Classification
• Analytical Mindset
• Quality Assurance Frameworks

• Creative & Media
• Customer Service & Support
• Data & Analytics

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week