Supply Chain Technician, RMA and Hardware

Job summary

The technician is responsible for preparing, configuring, and testing a wide range of hardware and cabling equipment. They will also perform troubleshooting and repairs while documenting procedures and contributing to process improvements.

Job details

Wenco International Mining Systems (www.wencomine.com), a subsidiary of Hitachi Construction Machinery (HCM), provides industry leading, innovative technologies to customers in the mining and material movement sectors, enabling sustainable and safe operations. We are currently looking for a full-time Supply Chain Technician, RMA and Hardware to join our team in Richmond, British Columbia. Reporting to the Supply Chain Manager, RMA and Hardware, the Supply Chain Technician’s primary role is to successfully perform preparation work on a large range of hardware and cabling. The role is described as a mid-level position for someone who has an interest in working with their hands. Enjoys troubleshooting and fault finding of electronics or working with general electrical hardware. All training required will be offered on the job to the successful candidate. Key Responsibilities Perform successful repetitive preparation work on a large range of hardware and cabling Prepare and configure networking equipment Test, troubleshoot and repair customer equipment Document preparation procedures and any configuration requirements Review and contribute to process improvements Ad-hoc tasks requested by manager pending business needs Experience and Knowledge 3+ years of experience in hardware or relevant role is desired Qualification in radio or electronics is desired or ractical experience to an equivalent level Knowledge of Windows OS computers (XPe, XP, Win7, and Win10 IoT operating systems) Knowledge of electronic fault finding Solid technical, analytical and problem-solving skills Precise attention to detail Proficient in Microsoft Office Written and verbal communication skills Solid organization skills Strong ability to work effectively both in a team environment and as an independent contributor Base salary of $50,000 - $65,000, commensurate with experience and qualifications. Wenco advances the efficiency and safety of the world’s surface mining equipment through our fleet management systems. We are committed to providing a stable yet exciting work place environment for individual employees to build and grow their career with the Company. Wenco is an Equal Opportunity Employer. Disclaimer The information in this description has been designed to indicate the general nature and level of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. It is not intended as an employment contract. Job descriptions are subject to change, which may not necessarily affect compensation. ___ As our team experiences high volumes of applications, only shortlisted candidates will be contacted. To be considered, please ensure a resume is attached.

What you’ll do

The technician is responsible for preparing, configuring, and testing a wide range of hardware and cabling equipment. They will also perform troubleshooting and repairs while documenting procedures and contributing to process improvements.

Requirements

Candidates should have 3+ years of experience in a hardware-related role and possess knowledge of Windows operating systems and electronic fault finding. A qualification in radio or electronics is desired, along with strong analytical and problem-solving skills.

Listed skills

• Teamwork · Preferred
• Organization skills · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Troubleshooting · Preferred
• Microsoft Office · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Hardware preparation
• Cabling
• Networking equipment configuration
• Electronic fault finding
• Troubleshooting
• Repair
• Windows OS
• Technical analysis
• Problem-solving
• Attention to detail
• Microsoft Office
• Communication skills
• Organization skills
• Teamwork
• Microsoft Windows 7
• Supply Chain
• Organizational Skills
• Microsoft Windows 10
• Operating Systems
• Document Preparations
• Electronics
• Innovation
• Networking Hardware
• Problem Solving
• Operations
• Supply Chain Management
• Surface Mining
• Troubleshooting (Problem Solving)
• Verbal Communication Skills
• Process Improvement
• Internet Of Things (IoT)
• Detail Oriented
• Candidate Key

Job areas

• Technology
• Engineering
• Manufacturing
• Logistics
• Supply Chain Technician
• Logistics Technician
• Freight Handlers
• Logisticians