Asylum Seekers Assistance Program Worker

Hamilton, ON
On-site
Posted Oct 15, 2026
1 position

$25 / hour

Opens an external site

Employment type: Full-time, Temporary
Experience level: Mid-level · 2+ years
Minimum education: College diploma
Posting language: English
Working hours: 40 hours per week

Job summary

The worker will provide resettlement support to asylum seekers, including needs assessments, connecting clients to essential services, and maintaining client files. They are also responsible for preparing temporary accommodations and conducting regular room checks to ensure facility standards.

Job details

Asylum Seekers Assistance Program Worker Posting #: 4367 Posting Date: October 14, 2026 Posting Closing: October 20, 2026 Have you heard of us? Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford. We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively. All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all. Are you the one we’re looking for? We are seeking a dynamic, highly motivated Asylum Seekers Assistance Program Worker who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other. This is a unionized, full-time contract position, working 40 hours per week at a rate of $24.65 per hour. The contract will end on January 17, 2027. Key Responsibilities: Prepare clients' files. Provide adequate support for ASAP clients to adjust during their initial days in temporary accommodation before living on their own in the community. Connect clients with various support services such as Ontario Works, Legal Aid, and Food banks. Connecting clients with healthcare providers and mental health support when needed. Prepare and set up clients' rooms before their arrival. Conduct an initial ASAP needs assessment to identify immediate resettlement needs and determine which services are required to meet these needs during the client’s stay in temporary accommodations. Provide orientation and link to essential federal/provincial programs and services so the clients can understand and access fundamental services like all other asylum seekers. Conduct regular room checks to ensure clients' rooms are in good condition and report any damages. Work rotating shifts as required. Maintain required participation records and relevant program statistics, continuously looking for efficiencies to implement within the program. Ensure that records are kept confidential and secure at all times. Report and communicate progress strategies, challenges, and program status to the management team. What you will bring: Post-secondary education at a College Diploma level or higher, including studies pertinent to settlement, social services, adult education, community health, and migration issues. At least three years of relevant practical experience working with newcomer families is required. Advanced computer skills required in the following programs: Microsoft Word, PowerPoint, and Outlook; Adobe; any program database. Excellent communication, organization, and coordination skills. Proven ability to demonstrate Wesley’s mission, vision, and values. Fluency in Arabic, French, Spanish or Swahili (verbal and written) in addition to English is required. Available to work flexible/irregular hours, including evenings and weekends. A Valid Driver’s License with access to a vehicle would be an asset. Non-violent crisis intervention and 1st aid/CPR training is required. Invest in Yourself as we Invest in You! Wesley offers… A positive work culture that prioritizes all staff having an opportunity to contribute A supportive team that will empower you to achieve great milestones! Fun and engaging organizational events such as our Staff Appreciation Event Professional development and training opportunities Employee Assistance Program Available Immediately Employee Discounts Please Apply Via: Our Wesley Bamboo Portal: Click on this link: https://wesley.bamboohr.com/jobs/ From there you can access all of Wesley’s job postings Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.

What you’ll do

Requirements

Candidates must possess a post-secondary diploma or higher in a relevant field and at least three years of experience working with newcomer families. Fluency in Arabic, French, Spanish, or Swahili is required, along with non-violent crisis intervention and first aid/CPR certification.