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West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) logo

Houseperson

  • Edmonton, AB
  • On-site
  • Posted Oct 17, 2026
  • 1 position

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Posting language
English
Working hours
40 hours per week

Job summary

The Houseperson is responsible for maintaining the cleanliness of hotel common areas and service spaces while stocking linen rooms with necessary supplies. They also assist with heavy lifting tasks, such as moving furniture and mattresses, and respond to specific guest requests for items like cots and cribs.

Job details

The Houseperson with Fantasyland Hotel stocks linen rooms, responds to guest requests, maintains cleanliness in hotel common areas, completes room cleaning projects, and provides excellent internal and external customer service. PRIMARY RESPONSIBILITIES: Stock linen rooms with required supplies and deliver extra linens and supplies to guest rooms upon request. Collect and dispose of garbage from service areas according to procedure. Clean guest floor corridors, linen rooms, service areas, vending areas, elevators, foyers, and furniture according to housekeeping policy. Assist with heavy work, including moving furniture, turning mattresses, and handling drapes. Clean and spot-clean carpets in assigned areas as directed by the Executive Housekeeper. Deliver special-request items, such as cots and cribs, to guest rooms and return them to storage after use. Report maintenance defects and faulty equipment to the Housekeeping office for repair. Perform custodial duties, including sweeping, mopping, dusting, and other duties as required. DESIRED QUALIFICATIONS: Strong organizational and prioritization skills, with the ability to complete tasks with minimal supervision. Able to stand for up to 8 hours per day and lift up to 50 lbs. Strong communication skills, including the ability to use a radio effectively. Previous cleaning experience is an asset. TERMS OF EMPLOYMENT: This full-time position requires flexible availability, including days, evenings, weekends, and holidays. Must be able to pass a basic security clearance.

What you’ll do

The Houseperson is responsible for maintaining the cleanliness of hotel common areas and service spaces while stocking linen rooms with necessary supplies. They also assist with heavy lifting tasks, such as moving furniture and mattresses, and respond to specific guest requests for items like cots and cribs.

Requirements

Candidates must be able to stand for up to 8 hours per day and lift up to 50 lbs. Strong organizational and communication skills are required, and previous cleaning experience is considered an asset.

Listed skills

  • Cleaning · Preferred
  • Prioritization · Preferred
  • Communication · Preferred
  • Heavy Lifting · Preferred
  • Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Cleaning
  • Organizational skills
  • Prioritization
  • Communication
  • Radio operation
  • Heavy lifting
  • Custodial duties
  • Customer service
  • Furniture Cleaning
  • Housekeeping
  • Cleanliness
  • Customer Service
  • Mopping
  • Linens
  • Stocks (Inventory)
  • Security Clearance

Job areas

  • Hospitality
  • Customer Service & Support
  • Security & Safety
  • Houseperson
  • Maid / Housekeeping Staff
  • Domestic Housekeepers
  • Maids and Housekeeping Cleaners

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