Weekend Visitor Services Representative

Job summary

Provide visitor services including reception, gift shop operations, and assistance with museum programs and rentals. Responsibilities include greeting guests, processing sales via POS, and maintaining the cleanliness of public and retail areas.

Job details

General Description The Western Development Museum (WDM) - Yorkton is accepting applications for a Weekend Visitor Services Representative. Under the direction of the Museum Manager this position will provide visitor services to the WDM Yorkton. Weekend Visitor Services Representatives are responsible for providing reception and gift shop services, and assisting with Museum programs and rentals as requested. Duties And Responsibilities Greets and orients visitors; shares information on exhibits and events. Handles visitor inquiries, complaints, and promotes memberships. Tracks visitor numbers and maintains cleanliness of public areas. Operates POS system for admissions; performs opening/closing duties. Assists customers with purchases, returns, and product info. Stocks, prices, and organizes merchandise and displays. Conducts inventory counts and processes sales through POS system. Maintains a clean and appealing retail environment. Maintains accurate records and supply inventory. Trains new staff on sales procedures. Ensures a clean and organized work environment; performs other assigned tasks Qualifications/Skills Experience in retail sales or customer service is an asset. Prior experience working in a museum or gallery is desirable. An equivalent combination of education and experience will be considered. Additional Information Salary: $17.06 - $19.78 per hour. Work Schedule: 10 – 20 hours per biweekly pay period. The candidate will be required to work flexible hours that may include evenings. Benefits: The WDM provides paid sick leave benefits and matching contributions to the Public Employees’ Pension Plan (PEPP). Applications will be accepted until the position is filled. We thank everyone for applying for this position. Only applicants selected for an interview will be contacted. The WDM welcomes everyone to apply, especially those individuals who are underrepresented in the museum and heritage field. If you require accommodations to apply for this position, please contact Chibueze at 306-934-1400 EXT 1120 or cajanwachuku@wdm.ca.

What you’ll do

Provide visitor services including reception, gift shop operations, and assistance with museum programs and rentals. Responsibilities include greeting guests, processing sales via POS, and maintaining the cleanliness of public and retail areas.

Requirements

Experience in retail sales or customer service is considered an asset, and prior experience in a museum or gallery is desirable. An equivalent combination of education and experience will be considered.

Benefits

• Paid sick leave
• Public Employees’ Pension Plan (PEPP) matching contributions

Listed skills

• Customer service · Preferred
• Inventory management · Preferred
• Cash handling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail sales
• Customer service
• POS system operation
• Inventory management
• Visitor orientation
• Cash handling
• Merchandising
• Conflict resolution

Job areas

• Customer Service & Support
• Retail
• Hospitality
• Art & Design
• Administrative

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