Administrative Associate

Job summary

Provide administrative support across offices and branches, including managing calls, mail, meetings, supplies, equipment, the Print Portal, access credentials, and visitor records. Support facilities and safety activities, maintain renewal databases, and process, reconcile, and resolve issues with orders and invoices.

Job details

Proudly Canadian. Driven by Purpose. Rooted in Care. Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada. Administrative Associate - Winnipeg, MB What a Typical Day Looks Like Administrative support including answering and routing incoming telephone calls; processing mail, courier; meeting preparation and arrangements; ordering and maintaining office supplies; and maintaining general office equipment Managing and maintaining Western’s Print Portal (vendor management, user access and trouble support, document management) Maintaining office equipment for all branches and regional and head offices Providing support for lease renewals certificates of insurance and business license renewals including database maintenance Providing administrative support for various Facility and Office Services maintenance schedules Assisting as required in Occupational Health and Safety (“OH&S”), inspections, assessments and fire drills Managing and maintaining employee access security cards and parking passes under prescribed procedures, monitoring visitor logbook and issuance of visitor badges Reviewing, processing and reconciling orders and invoices in adherence to financial control procedures; including investigating and resolving discrepancies and other issues The Value you Bring Proven administrative experience Superior multi-tasking skills with strong attention to detail Proven history of professional communication, both written and verbal Customer service focused and ability to plan, prioritize, and schedule effectively Working knowledge of Microsoft Office programs Role Details Hours/Duration: 37.5 hours per week Location: Winnipeg, MB Current Vacancy: Yes Requisition #: 83335 Salary range: $36,000 - $45,000 Why Western? Western’s people‑first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact. Highlights Include 14 Paid Wellness Days, 3 weeks’ vacation, company‑matching savings programs, and 100% employer‑paid group benefits for eligible employees Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation. Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact talent.acquisition@westernfg.ca or visit our Careers page. Our Human‑First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (non‑AI), and all results are reviewed by our hiring team. Ready to Apply? If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.

What you’ll do

Provide administrative support across offices and branches, including managing calls, mail, meetings, supplies, equipment, the Print Portal, access credentials, and visitor records. Support facilities and safety activities, maintain renewal databases, and process, reconcile, and resolve issues with orders and invoices.

Requirements

Candidates should have proven administrative experience, strong multitasking and attention to detail, and professional written and verbal communication skills. The role also requires a customer-service focus, effective planning and prioritization, and working knowledge of Microsoft Office.

Benefits

• Paid Wellness Days
• Three Weeks' Vacation
• Company-Matching Savings Programs
• Employer-Paid Group Benefits
• Volunteer Opportunities

Listed skills

• Administrative Support · Preferred
• Attention to detail · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Telephone Call Routing
• Mail and Courier Processing
• Meeting Preparation
• Office Supply Management
• Print Portal Management
• Vendor Management
• Document Management
• Office Equipment Maintenance
• Database Maintenance
• Occupational Health and Safety
• Access Card and Parking Pass Management
• Invoice Processing and Reconciliation
• Attention to Detail
• Written and Verbal Communication
• Microsoft Office

Job areas

• Administrative
• Customer Service & Support
• Security & Safety
• Finance & Accounting

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