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Western Financial GroupVerified Job Source

Registries Agent

  • Nanton, AB
  • On-site
  • Posted Sep 25, 2026
  • 1 position

$45,000–$53,000 / year

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Apply by
Oct 23, 2026
Posting language
English
Working hours
35 hours per week
Seniority
Entry level

Job summary

Assist customers with registry and licensing needs by phone, in person, and by email. Maintain product knowledge, build customer relationships, generate leads and referrals, and meet individual and team sales targets.

Job details

Proudly Canadian. Driven by Purpose. Rooted in Care. Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada. Registries Agent - Nanton As a Registry Agent with Western Financial Group, you will use your customer service skills to support our Auto insurance customers and generate referrals for other insurance needs. Here Is What a Typical Day Looks Like Assist customers with their daily registries & licensing needs via phone, in person and by email Remain up to date on product knowledge and build relationships with customers Continue self-development through industry and training and other courses Generate leads through existing clients Remain up to date on product knowledge Continue self-development through industry and training and other courses The value you bring Strong customer service skills Experience with detailed processes and procedures an asset, preferably in an administrative role Well versed in navigating multiple computer programs at once Experience achieving sales targets individual and as a team Well versed in navigating multiple computer programs at once Role Details Hours: Full-time 35 hours per week Location: Nanton, Alberta Compensation Range: $45,000 - $53,000 Requisition #: 83259 Current Vacancy: Yes Why Western? Western’s people‑first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact. Highlights Include 14 Paid Wellness Days, 3 weeks’ vacation, company‑matching savings programs, and 100% employer‑paid group benefits for eligible employees Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation. Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact talent.acquisition@westernfg.ca or visit our Careers page. Our Human‑First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (non‑AI), and all results are reviewed by our hiring team. Ready to Apply? If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.

What you’ll do

Assist customers with registry and licensing needs by phone, in person, and by email. Maintain product knowledge, build customer relationships, generate leads and referrals, and meet individual and team sales targets.

Requirements

Strong customer service skills and the ability to navigate multiple computer programs are required. Experience with detailed administrative processes and achieving individual and team sales targets is an asset.

Benefits

  • Paid Wellness Days
  • Three Weeks' Vacation
  • Company-Matching Savings Programs
  • Employer-Paid Group Benefits

Listed skills

  • Customer service · Preferred
  • Teamwork · Preferred
  • Product Knowledge · Preferred
  • Attention to detail · Preferred
  • Sales · Preferred
  • Communication · Preferred
  • Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer Service
  • Sales
  • Lead Generation
  • Relationship Building
  • Attention to Detail
  • Administrative Processes
  • Computer Literacy
  • Product Knowledge
  • Communication
  • Teamwork
  • Self-Development

Job areas

  • Customer Service & Support
  • Sales
  • Administrative

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