Operations Manager, CARE Hub

Job summary

The Operations Manager provides operational leadership and administration for shared research facilities within the Faculty of Health Sciences. This includes overseeing equipment use, budgeting, regulatory compliance, and ensuring the financial sustainability of core facilities.

Job details

Classification & Regular Hours Hours per Week: 35 Salary Grade: 15 The base salary will be $71,970 - $102,690 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications. Please note, this position is a 2-year temporary full-time contract opportunity that is wholly grant funded. About Western Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference. About Us The Faculty of Health Sciences is a large, diverse, and comprehensive unit, comprised of seven Schools (Nursing, Kinesiology, Health Studies, Physical Therapy, Occupational Therapy, Food and Nutrition Sciences, and Communication Sciences and Disorders), a large Interdisciplinary Graduate Program in Health and Rehabilitation Sciences, four Research Centres. The faculty has approximately 5500 undergraduate students and more than 2000 Graduate students (250 PhD students). Responsibilities The Operations Manager, CARE Hub will provide operational leadership, administration, and continuous improvement for shared research facilities within the Faculty of Health Sciences. These facilities include specialized laboratories, core research equipment, research equipment platforms, research support spaces, other shared research infrastructure that support faculty, staff, students, and external research partners. The Operations Manager, CARE Hub ensures the efficient, safe, and financially sustainable operation of core facilities by overseeing equipment use, facility access, service delivery, budgeting, resource planning, regulatory compliance, and constituency engagement. Working closely with researchers, facility staff, administration, and external partners, the role supports the faculty’s strategic directions and goals in research by maximizing the accessibility, quality, and impact of shared research resources. Qualifications Education: Master's degree in Health Sciences, Life Sciences, Research Administration, Business Administration, Operations Management, Engineering, or a related field Project Management Professional (PMP), Lean, Six Sigma, or related certification preferred Experience: 5 years’ progressive experience in managing research operations, laboratory facilities, core facilities, or complex technical environments Experience overseeing budgets, service operations, and research infrastructure Demonstrated supervisory and leadership experience Experience with project management, operational planning, and process improvement Experience working within a university, academic health sciences centre, hospital research institute, or health research organization preferred Experience supporting infrastructure grants and major equipment acquisition projects preferred Experience managing multidisciplinary research facilities and specialized scientific instrumentation preferred Knowledge, Skills & Abilities: Knowledge of health sciences research environments and shared research facility operations Knowledge of research infrastructure management and regulatory compliance Strong analytical, organizational, and problem-solving skills Excellent interpersonal, communication, and stakeholder management skills Leadership and people management skills Staff development and performance management skills Change management capability Financial management, budgeting, business planning, and cost-recovery knowledge Strategic planning and partnership development skills Data-informed decision-making skills Process improvement and operational excellence expertise Familiarity with laboratory information management systems (LIMS), equipment booking systems, and research administration platforms Western Values Diversity The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194. Please Note: This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted. Interested applicants are asked to visit https://recruit.uwo.ca for further information and to apply online referencing job #44596 by 11:59PM on September 29, 2026.

What you’ll do

The Operations Manager provides operational leadership and administration for shared research facilities within the Faculty of Health Sciences. This includes overseeing equipment use, budgeting, regulatory compliance, and ensuring the financial sustainability of core facilities.

Requirements

Requires a Master's degree in a relevant field and 5 years of progressive experience managing research operations or complex technical environments. Preferred qualifications include PMP, Lean, or Six Sigma certifications and experience within an academic health sciences setting.

Listed skills

• Change Management · Preferred
• Regulatory Compliance · Preferred
• Project management · Preferred
• Process Improvement · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operational Leadership
• Budget Management
• Resource Planning
• Regulatory Compliance
• Stakeholder Management
• Project Management
• Process Improvement
• People Management
• Financial Management
• Strategic Planning
• Change Management
• Data-Informed Decision-Making
• Laboratory Information Management Systems
• Cost-Recovery
• Research Administration
• Facility Management

Job areas

• Management & Leadership
• Science & Research
• Healthcare
• Education
• Administrative