Assistant Banquet Manager

Start Your Journey With Us WESTIN At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge of how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand? If you’re someone who has is positive, adaptable and intuitive, with a genuine interest in the well-being of others around you, we invite you to discover how you can thrive at Westin. Position Details: * Full time/ Permanent The Impact You’ll Make: The Artist. Have a creative side? We offer several career paths to feed your inspiration. As an Assistant Banquet Manager your role will be to support the Banquet Manager by supervising the activities of the banquet operation while ensuring service and brand standards are met. You will also be responsible for developing good relationships with guests and associates. The Wellness You Deserve: We’ll support you in and out of the workplace by offering: * Team-spirited coworkers & encouraging management * Learning and development opportunities * Reward and Recognition Programs * Staff Accommodation (based on availability) * Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program * Complimentary Staff Meal What we are looking for: * A warm, people-oriented demeanor * A team-first attitude * High attention to detail and a drive to get things done Position Requirements: * Train, supervise, and coach associates for the efficient operation of the banquets * Oversee hiring of casual banquet serving staff, including scheduling, maintain up-to-date availability lists * Administer day-to-day payroll * Interact with customers promoting hotel facilities and services * Ensure food quality and service standards are met * Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves * Process cheques in CI and Lightspeed * Enter and Maintain banquet event orders * Maintain required labour costs and staffing levels * Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, room set ups * Conduct daily and regular meetings with the team * Assist Banquet Manager conduct Quarterly Dialogues with department associates * Attend meetings as required or in absence of Banquet Manager * Provide ongoing training and development to all positions * Ensure associates are trained in the safe work procedures associated with all of their tasks * Promote safety awareness to associates and demonstrate that safe job performance is the number one priority * Ensure compliance with WRS’s Occupational Health and Safety Program and the Regulation of WorkSafe BC * Ensure associates report any unsafe conditions, practices or injuries as soon as possible and take appropriate actions * Set a good safety example * All other duties as assigned Skills & Experience: * Must be able to build and maintain credibility and relationships with customers (internal and external) * Strong organization and planning skills * Strong working knowledge of MS Office applications (Word, Excel, Publisher), CI and Lightspeed * Previous POS and lightspeed understanding * Proven ability in managing time is critical; must be able to plan and execute effectively and efficiently * Management skills * Previous experience in a similar role in a similar size/type of property * Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others * Knowledge of hotel food and beverage operations * Knowledge of food and alcoholic beverages * Excellent problem-solving skills * Knowledge of food service techniques and cost controls General Requirements: * Serving it Right Certificate * Food Safe Level 1 is an asset * Diploma or certificate in Hotel/Restaurant Management or the equivalent is preferred * Must be able to stand and exert well-paced mobility for up to 8 hours in length. * Must be able to safely lift up to 20 lbs. on a regular basis * Ability to provide a satisfactory criminal record check Health & Safety: Health & Safety is at our core! * Daily stretches and movement to get you ready for your day * Safety orientations to ensure you feel safe at work * Proud to be COR certified – an occupational health and safety accreditation program that verifies a fully implemented safety and health program which meets national standards. * Monthly safety committee meetings You're welcome here Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

The Assistant Banquet Manager supports the Banquet Manager by supervising daily banquet operations and ensuring high service and brand standards. They are responsible for training staff, managing inventory, overseeing payroll, and maintaining strong relationships with guests and associates.

Candidates should have previous experience in a similar hospitality role and possess strong organizational, communication, and leadership skills. Proficiency in MS Office and POS systems is required, along with relevant certifications like Serving it Right.

• Team-spirited coworkers • Encouraging management • Learning and development opportunities • Reward and recognition programs • Staff accommodation • Discounted hotel stays • Complimentary staff meal

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• Cost ControlPreferred
• LeadershipPreferred
• Food safetyPreferred
• MS-OfficePreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Banquet operations
• Staff supervision
• Training and development
• Inventory management
• Payroll administration
• Customer service
• Problem-solving
• Communication
• Time management
• MS Office
• POS systems
• Lightspeed
• Food safety
• Occupational health and safety
• Cost control
• Leadership
• Banquet Event Orders
• Food Quality Assurance And Control
• People Oriented
• Stocking Merchandise
• Hotel And Restaurant Management
• Service Standards
• Planning
• Microsoft Excel
• Management
• Training And Development
• Food Services
• Occupational Safety And Health
• Problem Solving
• Operations
• Time Management
• Scheduling
• Detail Oriented

• Hospitality
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Administrative
• Banquet Assistant Manager
• Busser / Banquet Worker / Cafeteria Attendant
• Food Service Counter Attendants
• Dining Room and Cafeteria Attendants and Bartender Helpers

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week