Assistant Manager SQUAMISH Outlet Store

Whistler, BC
On-site
Posted Oct 14, 2026
1 position

$57,002–$78,624 / year

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Lead daily store operations, including scheduling, payroll, performance monitoring, sales records, inventory, and equipment rentals, and serve as manager-on-duty when the Store Manager is absent. Hire, train, and guide employees while maintaining product knowledge, delivering excellent guest service, and contributing feedback on store performance and improvement opportunities.

Job details

Rockies Vail Beaver Creek Breckenridge Park City Keystone Crested Butte Grand Teton Lodge Company Vail Resorts Headquarters West Heavenly Northstar Kirkwood Stevens Pass Northeast Stowe Okemo Mount Snow Hunter Attitash Wildcat Mount Sunapee Crotched Mid-Atlantic Liberty Roundtop Whitetail Jack Frost Big Boulder Midwest Wilmot Afton Alps Mt Brighton Alpine Valley Boston Mills & Brandywine Mad River Mountain Hidden Valley Snow Creek Paoli Peaks Canada Whistler Blackcomb Australia Perisher Falls Creek Hotham Assistant Manager SQUAMISH Outlet Store Date: Oct 12, 2026 Location: Whistler, BC, Canada Company: Whistler Blackcomb Shift Type: Year Round Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles RSP Options (after 12 months or 2000 cumulative hours of service) Employee Assistance Program Excellent training and professional development Referral Program Full Time Roles Are Eligible For The Above, Plus Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary Service is the foundation of everything we stand for at Vail Resorts and our retail employees are no exception to this experience of a lifetime. Responsible for providing exceptional guest service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture inside our retail stores ready to lead their team and assist with any of our guests’ questions and provide premium products. Job Specifications Starting Wage: $57,002.00 - $78,624.00 /yr Employment Type: Year Round Shift Type: Full Time Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager Maintain daily store records for performance, sales metrics, inventory control and equipment rentals (when applicable) Hire and train employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and procedures Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary Maintain up to date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition Participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities. Other duties as assigned, including specialty areas like merchandising and rentals Job Requirements Minimum 2 years previous retail sales experience with at least 1 year attentively utilizing the following leadership behaviors; Managing/Measuring workload, Decision Making, Assessing Talent, Training Others, and Conflict Management. Demonstrated understanding of effective retail product presentation. Ability to delegate and communicate tasks. Extreme attention to detail, conscientious worker. Working knowledge of computers with experience in the use of Microsoft Word, Excel, Outlook, and Adobe Illustrator. Excellent guest service skills, in person, on the phone and in writing. Comfortable with team-based work structure yet also having the ability to work independently. Ability to give clear directions and set expectations for the staff Demonstrated flexibility on the job; ability to adapt quickly and react positively to business needs and changes in strategies. Ability to work a flexible schedule including nights, holidays, and weekends Must be able to communicate fluently in English In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 518267 Reference Date: 10/13/2026 Job Code Function: Retail Ops

What you’ll do

Requirements

Requires at least two years of retail sales experience, including at least one year applying specified leadership behaviors such as workload management, decision-making, talent assessment, training, and conflict management. Candidates should have strong customer service, communication, delegation, and retail presentation skills; working knowledge of Microsoft Word, Excel, Outlook, and Adobe Illustrator; schedule flexibility; and fluent English.