Senior Employee Housing Coordinator

Job summary

The coordinator manages employee housing operations, ensuring a safe and inclusive environment while handling legal paperwork and license agreements. They act as a concierge for residents and liaise with cleaning and maintenance teams to maintain high service standards.

Job details

Rockies Vail Beaver Creek Breckenridge Park City Keystone Crested Butte Grand Teton Lodge Company Vail Resorts Headquarters West Heavenly Northstar Kirkwood Stevens Pass Northeast Stowe Okemo Mount Snow Hunter Attitash Wildcat Mount Sunapee Crotched Mid-Atlantic Liberty Roundtop Whitetail Jack Frost Big Boulder Midwest Wilmot Afton Alps Mt Brighton Alpine Valley Boston Mills & Brandywine Mad River Mountain Hidden Valley Snow Creek Paoli Peaks Canada Whistler Blackcomb Australia Perisher Falls Creek Hotham Senior Employee Housing Coordinator Date: Sep 2, 2026 Location: Whistler, BC, Canada Company: Whistler Blackcomb Shift Type: Year Round Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time Roles Are Eligible For The Above, Plus Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary The Housing Coordinator helps partner with various stakeholders to create an Experience of a Lifetime for employee residents, which includes creating a safe, inclusive, vibrant, and affordable housing environment that is compliant with all regulatory requirements. This individual is responsible for creating a welcoming culture, acting as a resource for residents throughout their experience, and ensuring all legal paperwork is complete Job Specifications Starting Wage: $20.50/hr - $23.58/hr Employment Type: Year Round Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes Job Responsibilities Act as housing concierge for residents ensuring high guest service. Ensure that resident license agreements, legal documents and related move in / move out paperwork complete In partnership with housing team ensure all information is correct and complete within StarRez (Housing system). Assist with daily operations, such as data entry, file maintenance, and mail delivery Communicate and liaise with the cleaning and maintenance teams Support communications with residents, Managers and external stakeholders. Ensure that all inquiries and questions are responded to quickly and effectively elevating concerns as they arise. Create a welcoming and supportive environment for employee residents. Elevate experience for residents/employees and housing staff while driving the seasonal Employee Value Proposition. Support the employee wellness strategies in Employee Housing ensuring alignment with Company vision. Deliver standardized best-practices in support of the enterprise-wide Housing strategy. Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime Completes other tasks as directed and assigned. Job Requirements High School Diploma 2+ years’ experience in Guest Service related or administrative position(s) Excellent Guest Service and multi-tasking ability Strong communication and organization skills Great attention to detail Proficient computer skills, especially Word, Excel, and Teams, StarRez or other room management software programs experience preferred Experience in data management Experience in software system maintenance and training an asset English language skills: strong written and verbal required Can lift 11-25lbs The expected pay range is $20.50/hr - $23.58/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 517029 Reference Date: 09/02/2026 Job Code Function: Employee Housing

What you’ll do

The coordinator manages employee housing operations, ensuring a safe and inclusive environment while handling legal paperwork and license agreements. They act as a concierge for residents and liaise with cleaning and maintenance teams to maintain high service standards.

Requirements

Candidates must have a high school diploma and at least 2 years of experience in guest service or administrative roles. Proficiency in Microsoft Office and experience with room management software like StarRez is preferred.

Benefits

• Free ski passes for employees • Employee discounted lift tickets for friends and family • Free ski lessons • Employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Training and professional development • Referral Program • Health Insurance • Medical Insurance • Dental Insurance • Vision Insurance • Free ski passes for dependents • Critical Illness and Accident plans

Listed skills

• Microsoft Teams · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Microsoft Word · Preferred
• data management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest Service
• Administrative Support
• Multi-tasking
• Communication
• Organization
• Attention To Detail
• Microsoft Word
• Microsoft Excel
• Microsoft Teams
• StarRez
• Data Management
• Software System Maintenance
• English Proficiency

Job areas

• Hospitality
• Administrative
• Customer Service & Support
• Sports & Recreation
• Human Resources