Vincent William Pham

The most innovative, industrious,efficient engineer-developer-scientist to be discovered Seeking position as DevOps Engineer and Automation Specialist - leverage my expertise in DevOps tools like GitHub, Jenkins, Docker, Kubernetes, and Azure DevOps to streamline CI/CD pipelines and enhance operational efficiency. With a Bachelor’s in Industrial Systems Design Engineering, a postgraduate degree in Computer Science and Business, and training as an Azure DevOps Engineer Expert, I bring a unique mix of technical proficiency and business insight. My Doctrine-Mission Statement: Leverage expertise in systems design and AI to develop cutting-edge automated solutions, optimizing operational efficiency and driving innovation for a forward-thinking technology firm

• Agile
• Angular
• Attention to detail
• Automated testing
• Business analysis
• C#
• C++
• CI/CD
• COBOL
• Communication
• CSS
• Customer service
• Data visualization
• Django
• Docker
• English
• Git
• GitHub
• HTML
• Java
• JavaScript
• Jira
• Kubernetes
• Leadership
• Machine learning
• Microsoft Azure
• .NET
• Next.js
• Node.js
• Organization
• PHP
• Power BI
• Problem solving
• Product management
• Project management
• Python
• Quality assurance
• React
• Requirements gathering
• REST APIs
• Scrum
• SQL
• Teamwork
• Time management
• TypeScript
• UI design
• Vue.js

1. AI-BI Software Engineer

   WinTech AI-BI Engineering Inc.

   Jan 2024 to Present

   Ontario Canada

   • Develop AI models to analyze large sets of financial data, generate actionable insights, and support decision-making in equity research. Utilize machine learning techniques to create predictive models for stock price movements and market trends. • Write and maintain custom Pine Script algorithms on TradingView for automated and semi-automated equity trading strategies. Integrate AI-powered tools to enhance trading performance and accuracy. • Apply Azure Analytics Services (including Azure Machine Learning, Azure Databricks, and Azure Synapse Analytics) to process and analyze real-time financial market data, generating insights that drive trading strategies. • Build and manage scalable data pipelines using Azure services to ensure continuous data flow from financial sources. Implement AI models on cloud platforms and ensure they are optimized for performance and accuracy in financial market analysis. • Collaborate with risk management teams to use AI-driven insights for market risk assessments. Create programs that assess volatility, liquidity risks, and portfolio optimization using Azure AI and machine learning capabilities. • Work with financial data, write scripts in Pine Script for TradingView, and apply AI models to improve decision-making in equity trading. • Write AI-assisted applications using C# and Python to deploy to Azure Analytics Services to perform better analysis and risk management in the financial market. • Provide consultant services to landlord regarding home security and home investment protection through legal educations and best rental practices such as forming LLC and purchase right kind of insurance and endorsement. • Collaborate with homeowners to design and build Accessory Dwelling Units (ADUs) and home additions. • Assist homeowners in obtaining necessary permits for home improvement projects. • Ensure all construction work complies with local building codes and regulations. • Liaise with city officials and inspectors to facilitate approvals. • Create detailed architectural drawings and plans for home projects using TurboCAD and AutoCAD.

2. Senior Software Engineer / AI & BI Programmer Analyst III

   LACare.org

   Oct 2017 to Dec 2023

   Los Angeles, CA

   • Enterprise Healthcare Systems Integration Led the development, integration, and modernization of enterprise healthcare platforms, including QNXT, HMS, Optum, SAP, and MPSS, using C#, ASP.NET Core, Microsoft SQL Server, Azure, and DevOps. • QNXT API and Microservices Development Designed secure, scalable RESTful APIs and microservices using C# and .NET Core to exchange member eligibility, claims, provider, and plan information between QNXT and internal healthcare applications. • MPSSAppOne Legacy-System Modernization Led the five-year redevelopment of more than 40 legacy Microsoft Access applications—including Member Plan Management, Beacon Health, and P2P—into the MPSSAppOne enterprise platform. Used C#/.NET Core, WPF, ASP.NET MVC, Blazor, microservices, SQL Server, SSRS, Selenium, and TestNG. The system entered production in March 2023 after extensive testing and certification. • Automated Billing System Development Redesigned a legacy billing system using C#, .NET, WPF, ASP.NET MVC, SQL Server, SSRS, QNXT databases, and Selenium-based testing. The system entered production in December 2018, and the project received a “Beyond the Call of Duty” recognition from department management. • SAP Migration and Integration Testing Performed large-scale migrations of SQL Server databases and .NET accounting applications to SAP. Developed a dedicated SAP-to-SQL integration and parallel-testing platform using C#, SAP ABAP, SSIS, T-SQL, Excel Pivot reports, stored procedures, views, and functions. • Salesforce CRM and Member Services Development Designed, developed, and supported Salesforce solutions for Member Services and Nurse Services Routing using Apex, Visualforce, Lightning Components, SOQL, Service Cloud, Salesforce Flow, Process Builder, Batch Apex, scheduled jobs, queues, email templates, permission sets, and APIs. • Salesforce Data Integration and Technical Leadership Built ETL integrations between MPSS and Salesforce using Data Loader, Workbench, SFDX, and Visual Studio Code. Participated on L.A. Care’s Salesforce and Microsoft Azure Technical Advisory Board, helping analysts and developers adopt Salesforce development standards and tools. • Business Intelligence and AI Reporting Platform Developed the MPSS BI and AI Reporting System to automate analyst and accounting reconciliation activities. Integrated Azure AI, SQL Server, SSRS, VSTO, VBA, WPF, and Excel Pivot reporting to deliver more than 100 automated operational, financial, and reconciliation reports. • Financial Reconciliation and Banking Systems Developed Lockbox Check Image, HMS Data Mining, Optum Reconciliation, Shared-Risk, and Capitation Reconciliation systems. Created C# applications, web services, SSIS packages, and SQL Server components to retrieve Bank of America CashPro check images and reconcile financial transactions across HMS, Optum, and other business systems. • DevOps, Automation, and Project Leadership Established source-control, automated-testing, deployment, documentation, and issue-tracking practices using TFS, GitHub, and DevOps pipelines. Led cross-functional teams, collaborated with business stakeholders, mentored junior developers, and ensured mission-critical applications were delivered securely, accurately, and on schedule.

3. Computer Systems/Microsoft BI Engineer

   TCS – Tata Consultant Services (served United Health, Northern Trust)

   May 2014 to Oct 2017

   Chicago IL

   • Designed, developed, implemented, and supported Nurse Routing Tools (NRT) enterprise application using technologies including ASP.NET MVC 4.0, MS-SQL Server, Kendo UI, Boot Trap and JQuery, PowerShell, JSON, • Performed code review to ensure all C# .NET code meet architecture guidelines: testable in Microsoft unit test project, dependency injections (DI), valid design pattern, and good coding practices. • Administrated, architectured and maintained UHG TFS equivalent system for various ASP .NET MVC projects like CRT and NRT projects • Worked with business analyst to evaluate and write up the design document for the NRT project • Developed and recommended automatic testing project using Microsoft Unit Testing tools • Set up MVC .NET and Kendo Frame Work to be used as template for future MVC .NET projects. • Provided Software Engineering and consultant services to Chevron Bakersfield Corporate office clients by analyzing, develop, program, design, testing and support current main stream corporate software applications and systems. • Worked on the client new software engineering CLOUD initiative using Microsoft Azure,MS-SQL, ASP .NET, VB .NET, C# .NET, WPF, MS-Access, and Visual Studio 2013/ SQL Server Management Studio. • Provided consultants, coordinated and team-work with various IT teams (onshore and offshore) to design, consult, evaluate and architect new cloud software solutions. • Wrote documentation using flowcharts, layouts, diagram, chart, specifications for the new “state of the art” software as service (SSAS) using solid principle of Software Engineering. • Worked with BA to write up business requirements for Real-Time Transaction Analytics, Compliance, Investment Portfolio Optimization Reporting Systems. • Designed, developed and tested web application MMS (Money Movement System) using ASP .NET. Completed MMS first official training document title “MMS Development Document Training System.docx”. This document is used by MMS project to train new developer to the MMS project in the following technologies: IFS,HP-QC,JIRA-Agile,IFS-MS-SQL,BETA. • Developed WEB-RTC applications using SFDC Streaming API. • Administrated, maintained and designed TFS and backup system for TOM project at IT department • Setup, customized and configured SFDC Data Loader for down loading and uploading data from Force.com platform. • Developed SFDC-objects to MS-SQL-BI integration (considered as “new” innovation) to allow users to perform BI and other complicated reports without worry about governor and multi-tenant limitation. • Supported various VSTO plugin for Microsoft Office Outlook using combination of Microsoft WPF and Silverlight. • Developed SFDC web services using Java SE 1.6, SOAPUI 5.0, Fiddler 4.0 and Google Web Toolkit. • Provided direction and guidance to less experienced staff.

4. Senior Software and R&D Engineer

   Bank of Montreal

   Dec 2011 to Mar 2014

   Toronto - Canada

   • Worked with business analysts and users to gather the requirements for various large mission critical applications at BMO and write up detail design documents to implement the solutions. • Analyzed, Developed, implemented and supported SFDC Email Relay services using Visual Studio 2010 with .NET C# as programming language, Task Factory, Threading, TPL,Async/Await – With TCP/IP as port connection protocol. • Worked on various BMO-Financial-Asset-Management-Systems which contains BMO proprietary software, tools, and in-house applications used by financial analysts to perform wealth management using PYTHON analytics, Data Science, and Machine Learning software. • Improved and supported fixed-income web applications (CRD_WEB and SRM_Web…)using ASP .NET Web Forms, ASP .NET MVC,HTML, JavaScript, JQuery 1.8, MS-SQL 2008 , and Oracle PL/SQLAnalyzed, designed and developed CAS application using C# .NET VSTO 2010, ASP .NET Web Forms & ASP. NET MVC 4.0, Entity Frame Work 4.0 , WCF, RESTful JSON, Microsoft Word 2010 Customized Plugin. CAS application is used by analysts to publish equity reports on www.bloomberg.com for the CAS project. • Integrated CAS system documents to SharePoint Server using C# .NET and VSTO 2010. • Analyzed, designed and developed SFDC-MSOffice application using C# .NET VSTO 2010, Microsoft Word 2010/Outlook 2010 Customized Plugin, Eclispe/Force.com IDE Apex and VisualForce. SalesForce2Office integrates www.SalesForce.com to Microsoft Office suite. • Designed and implemented effective application management lifecycle by working with IT department to set up servers for Dev, UAT, SIT environments. • Wrote and maintained detailed design documents, UAT test cases scenarios documents, user manual documents, and developer guide using Microsoft SharePoint. • Responsible for system quality assurance and consistency with installation and security policy and standards. • Provided application support and attends to application and server related issues.

5. Embeded IoT Hardware and Software Engineer

   Ensync-Intel Corp.

   Oct 2010 to Dec 2011

   Folsom CA - USA

   • Gathered requirements from QA department management and wrote a design documents to be implemented for the new HP QC Helper project at Intel engineering tools department. • IoT Embedded Hardware Software Responsible for all aspects of the electrical design of an Electrical System including high-speed digital, power management, PCB layouts and thermal management. Collaborates with algorithm and software team to define and implement high-performance computing platforms using WildernessLabs/Meadow.Core Frame work • Involved in new application development, development, testing, maintenance modifications to improve build automation components and processes of HP Quality Center software using C# .NET Visual Studio 2010 and MS-SQL 2005. • Supported the deployment of build capabilities to production environments, including maintaining source and data branches in version control, and debugging issues related to production deployment. • Analyzed, developed, and implemented new GUI especially in UI controls layout and C# .NET. • Performed application lifecycle management from development to production using IBM Rational Team Concert. • Wrote UAT test cases scenarios documents, developer life cycle manual, detailed technical for HP-QA helper application documents. Managed and published documents to Microsoft SharePoint.

6. Software Engineer – Microsoft Fullstack, Database,BI

   G4S Justice Service/Sentinel

   Jan 2008 to Aug 2009

   Rancho Santa Margarita CA - USA

   • Analyzed accountants and billing personnel requirements for billing and inventory systems at G4S accounting department. Wrote detail function designs documents for web-based billing system. • Functioned as the main architecture and developer of NEW G4S BILLING SYSTEM using ASP .NET Web Forms, Infragistics UI plugin, MS-SQL 2005, SSRS, and Crystal Reports • Researched, designed and developed computer software systems in conjunction with hardware product development, applying principles and techniques of computer science, engineering and mathematical analysis using C# .NET, VB .NET, Team Foundation Server and MS-SQL 2005. • Administrated MS-SQL servers for various G4S monitoring systems. This include creation of databases, maintaining of security setting, routine maintenance and creation of DB objects. • Functioned as main contact, chief system technician for supporting of all G4S Justice servers for in-house arrest system 24 hours/7 days. • Analyzed, developed, and supported G4S main monitoring system websites: WEBPATROL1 and WEBPATROL2 (https://www.patrolsuite.com/webpatrol/) using ASP .NET Web Forms & ASP .NET MVC 1.0, HTML, C#, ADO .NET Entity Framework, JQuery 1.2 , JavaScript, Infragistics UI plugin, Team Foundation Server and MS-SQL 2005.

7. Programmer-Analyst-HCM-BI-Reporting

   Time Warner Music Group

   Jun 2003 to Aug 2007

   Burbank CA - USA

   • Worked as HR-Reporting Programmer/Analyst to provide technical analysis, design, coding, testing, and support of PeopleSoft applications. They partner with business liaisons and other technical teams to cover ADP Reporting, PeopleSoft -HCM and PeopleSoft -Campus Solutions • Participated in various R&D projects at AOL-TimeWarner machine learning projects to enhance AOL-Instance-Message system by studying user habits and online behavior using BIG-DATA and deep learning with tools such as PYTHON-deep learning frame work and Python math tools lincluding NumPI, API. • Designed, programed, installed, and supported the SSRS and Actuate reporting system for the ESS Order and Inventory management (of approximately 200 reports and 150 users) system using VBScript, Java 1.6, Oracle DBMS , Actuate Server and Actuate Developer Workbench and Actuate BIRT. • Provided on call support for the ESS system and Actuate Reporting system. • Developed and supported the Video Tracking system using Microsoft Visual Studio ASP-VB .NET Web forms, Team Foundation Server and Microsoft SQL Server, Seagate Crystal Reports Tools and Microsoft Access • Wrote functional design documents and training documents to new employees • Analyzed, designed and implemented Oracle database objects (PL/SQL store procedures, tables, functions, packages etc..) for applications of the ESS Order Management System and BIRT reporting system.

1. University of Toronto – Erindale Mississauga campus

   Post Graduated degree, Computer Science , Business Administration & Human Resourcces

   Canada

   Faculty of Arts and Science

2. University of Toronto- St George Campus

   Bachelor of Applied Science (BASc), Industrial/Systems Engineering , Cost Accounting, Operational Research, Human Factors, Project Management

   Canada

   Faculty of Applied Science and Engineering; Under Graduated degree

• Azure Data Engineer Associate (DP-203)

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• Azure AI Engineer Associate (AI-102)

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• Azure Developer Associate (AZ-204)

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• Azure DevOps Engineer Expert

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• Azure IoT Developer Specialty(AZ-140)

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• Microsoft 365 Fundamental (AZ-900)

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• Dynamic 365 Fundamental (ERP MB-920)

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• Azure Solution Architecture Expert (AZ-305)

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• Azure AI Fundamentals (AI-900)

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• Security,Compliance, and Identity (SC-900)

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