Wireless DNA is a Canadian telecommunications provider delivering reliable wireless and connectivity solutions for both businesses and consumers nationwide. An exclusive authorized dealer of Rogers, Fido, and Chatr, Wireless DNA operates 82+ locations across Canada, supporting small and mid-sized businesses, enterprise clients, and individual customers with mobile, internet, and communication services designed to keep people connected in an increasingly digital world. For businesses, Wireless DNA provides business wireless plans, enterprise mobility solutions, internet and connectivity services, unified communications, and business phone systems—helping organizations stay connected across teams, devices, and locations with scalable and dependable solutions. For consumers, we offer mobile devices, wireless plans, accessories, and in-store support, delivering a seamless retail experience backed by trusted national networks and knowledgeable teams. With a 25-year legacy and an award-winning network of stores, Wireless DNA brings the latest in telecommunications technology together with customer-focused service—bridging enterprise-grade connectivity with everyday wireless needs across Canada.
On-site · Toronto
The role involves analyzing customer journey friction points and redesigning high-impact flows to improve conversion performance. You will own the CRO roadmap, execute A/B tests, and support the foundational UX design for a future mobile app experience.
On-site · Toronto
Serve as the primary HR point of contact for the Airport Division, managing the full employee lifecycle from hiring and onboarding to offboarding. Partner with operational leadership to drive retention, engagement, and multi-province compliance across five Canadian provinces.
On-site · Halifax
Support the Store Manager in overseeing all aspects of the kiosk, including sales, operations, and team culture. Drive business development by prospecting for new leads within the airport ecosystem and coaching the team to raise performance.
On-site · Halifax
Support the Store Manager in overseeing sales, operations, and culture at airport kiosks while acting as the primary ambassador in the manager's absence. Drive business development by prospecting within the airport ecosystem and coaching the team to raise performance standards.
On-site · Toronto
The District Team Lead is responsible for the P&L, operational integrity, and growth of the airport portfolio across Western Canada. Key duties include driving sales performance, developing a leadership pipeline, and ensuring strict compliance with dealer and security standards.
On-site · Toronto
The role focuses on executing marketing initiatives and brand presence across airport retail locations, including social media and digital screen management. It involves coordinating promotional collateral, event activations, and managing communication campaigns via Microsoft Dynamics and newsletters.
On-site · Toronto
Sales associates act as the primary point of contact for customers, providing expert advice on telecommunication products and services. They are responsible for meeting monthly sales targets while collaborating with team members to resolve customer issues.
On-site · Halifax
The Assistant Store Manager supports the Store Manager in overseeing daily kiosk operations, including sales, team leadership, and inventory management. They are responsible for driving business development initiatives and maintaining high brand standards within the airport environment.
On-site · Toronto
Act as the first point of contact for customers to provide advice on telecommunication devices and plans while meeting monthly sales targets. Maintain customer loyalty through superior service and collaborate with team members to resolve issues.
On-site · Toronto
Build and manage the talent pipeline for nine airport locations while overseeing employee relations and compliance across multiple Canadian provinces. Act as the primary People & Culture lead for the airport division, conducting regular site visits to manage retention and performance.
On-site · Toronto
Proactively call new and existing customers to generate sales for wireless plans, lines, and devices. Manage high call volumes while meeting individual sales targets and executing post-sale follow-ups.
On-site · Mississauga
Manage the performance, growth, and operational integrity of airport retail locations across Western Canada. Lead sales strategies, P&L ownership, talent development, and the execution of new store launches.
On-site · Barrie
Act as the first point of contact for customers to provide advice on telecommunication devices and plans. Meet monthly sales targets while maintaining high levels of customer loyalty and team collaboration.
On-site · Mississauga
Act as the first point of contact for customers to provide advice on telecommunication devices and plans while maintaining loyalty. Meet and exceed monthly sales targets through proactive service and collaboration with team members.
On-site · Toronto
Act as the first point of contact for customers to provide advice on devices and plans while maintaining brand loyalty. Meet monthly sales targets and collaborate with team members to deliver superior customer service.
On-site · Toronto
Act as the first point of contact for customers to provide advice on telecommunication devices and plans while meeting monthly sales targets. Deliver superior customer service by resolving issues and staying updated on new product launches and promotions.
On-site · Toronto
Act as the first point of contact for customers to provide advice on telecommunication devices and plans. Meet monthly sales targets while maintaining high levels of customer loyalty and team collaboration.
On-site · Burlington
Lead and develop a high-performing sales team to deliver a superior and consistent customer experience. Oversee all store financial operations, including inventory control and reporting, to maximize profitability.
On-site · Markham
Act as the first point of contact for customers to provide advice on telecommunication devices and plans. Meet monthly sales targets while maintaining high levels of customer loyalty and team collaboration.
On-site · Toronto
Act as the primary link between the organization and independent retail partners to drive sales growth and operational excellence. Responsibilities include onboarding partners, delivering training, analyzing performance metrics, and conducting business reviews.
