Family Support Counsellor I - Youth Community Support Program

Calgary, AB
On-site
Posted Nov 6, 2026
1 position

Opens an external site

Employment type: Full-time
Minimum education: Bachelor’s degree
Posting language: English

Job summary

The Family Support Counsellor provides in-home support, school liaison, and community coordination for youth and their families. They are responsible for delivering clinical support, parenting skills training, and safety planning while managing a caseload within the Youth Community Support Program.

Job details

We're a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community. We're looking for one (1) Family Support Counsellor I to join our team! Role Summary Reporting to the Program Supervisor, the Family Support Counsellor I is responsible for the delivery of family support services to the children and families in the care of the Youth Community Support Program at Wood’s Homes. Family support services include in home support as well as school liaison and community co-ordination as needed. Family Support Counsellors will be attached to both the residential and community-based services, working with youth aged 13-17 and their respective families. The Family Support Counsellor will demonstrate clinical understanding, support families in parenting skills, safety planning, and navigating the impact of complex mental health challenges. The Family Support Counselor will demonstrate due diligence in being exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes. Responsibilities Completes program related assessment process and jointly establishes goals and areas of focus. Advocates for the family and in that role supports the development of a network of resources with the family, community and other involved professionals while teaching the families how to advocate for themselves. Provides parent skills training in addition to supportive individual and family counselling. Attends to the safety of all family members by intervening directly in crisis situations and providing follow-up care as required. Participates in bi-weekly supervision, case reviews, weekly clinical rounds, and team meetings in order to ensure the delivery of effective Family Support services. Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor. Performs other duties as assigned. Qualifications Degree required in one of the Human Sciences, Childcare, or a related field. Minimum two (2) to four (4) years’ experience working with infants, children and/or adolescents, and families. Family and in-home support experience preferred. Case Management experience is preferred. Must have a full, non-GDL class 5 driver’s license and own transportation. Personal suitability. We are committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds and experiences. We embrace each other’s differences and strive to learn and grow from them. We sincerely thank all applicants for their interest in this position; only those moving forward in the selection process will be contacted.

What you’ll do

Requirements

Candidates must hold a degree in Human Sciences, Childcare, or a related field and possess two to four years of experience working with children, adolescents, and families. A full, non-GDL class 5 driver’s license and personal transportation are required for this role.