WG

Woolley Grange

Verified Job Source

Bath, Wiltshire

Hospitality
11–50 people

About

Woolley Grange Hotel Restaurant & Spa is part of the Luxury Family Hotel group. It is a beautiful Jacobean manor house with much historical interest. The hotel has 3 meeting rooms, 26 comfortable bedrooms, 2 restaurants, 14 acres of grounds, an Elemis spa with 2 treatment rooms, sauna and steamroom, indoor and outdoor (in summer) heated pools. The atmosphere is one of a relaxed country manor, with friendly, professional staff and excellent personal service. The hotel operates a Lone Traveller Awareness policy ensuring that lone travellers, females in particular, feel safe and happy during their stay. It is an ideal venue for small conferences and meetings and an excellent training venue.

Open positions

NIGHT PORTER

On-site · Front of Yonge

Oversee the hotel overnight, maintaining guest safety and security while assisting with check-ins, enquiries, and guest comfort. Keep reception and public areas presentable and provide hands-on concierge service as part of the hotel team.

GUEST EXPERIENCE HOST

On-site · Front of Yonge

Lead hotel operations across departments during shifts, taking ownership of the guest journey from arrival to departure and maintaining service standards during busy periods. Resolve issues in real time, coordinate teams, communicate clearly, complete structured handovers, and drive revenue through excellent service and efficient operations.

RECEPTIONIST

On-site · Front of Yonge

The Receptionist serves as the first point of contact for guests, providing a warm welcome and conducting check-in/check-out procedures. They are also responsible for managing room reservations and assisting guests with inquiries to ensure high satisfaction.