Customer Service Representative - 2 positions

Job summary

Provide exceptional customer service by greeting clients and accurately processing monetary transactions for convenience store and fuel purchases. Maintain a clean, safe environment and manage store inventory and stocking duties.

Job details

MacEwen See more positions Business Location: Strathroy, Ontario Category Position type: Customer Services Work Place Location: In Person Hours Full-Time: 30 to 35 hours per week Part-Time: 15 to 20 hours per week Shift: 3:00 PM to 11:00 PM Availability: Weekdays and weekends required Apply By October 15, 2026 at 12:00am Job Description Position Summary Seeking reliable, and customer-focused Customer Service Representatives to join our team. One full-time, and one part-time position available. The successful candidates will provide exceptional customer service while accurately processing transactions and maintaining a clean, safe, and welcoming environment in both the convenience store and gas pump area. Previous retail, customer service, or gas station experience is beneficial. Key Responsibilities Greet customers in a friendly and professional manner. Accurately handle cash, debit, credit, and other monetary transactions. Process lottery sales and validate lottery tickets. Sell age-restricted products, including cigarettes, beer, and wine, in accordance with company policies and legal requirements. Authorize fuel purchases and assist customers with pump-related inquiries Process purchases for all convenience store merchandise. Maintain accurate cash balances and follow cash handling procedures. Stock shelves, coolers, and displays as needed. Keep the store, washroom facilities, and gas pump area clean, organized, and presentable. Monitor store inventory and report low stock levels. Follow all safety, security, and loss prevention procedures. Provide prompt and courteous assistance to customers and resolve customer concerns professionally. Education Not Applicable Qualifications Experience Required Previous customer service, retail, or gas station experience is an asset. Strong communication and interpersonal skills. Ability to handle cash and perform transactions accurately. Comfortable working in a fast-paced environment. Ability to work independently Reliable transportation and dependable attendance. Must be able to stand for extended periods and perform light lifting and stocking duties. Ability to work evening shifts, weekdays, and weekends. How to Apply You must be logged in to access this information. Please login or create an account. If you need assistance with resume writing or access to computers/internet, please connect with our Community Employment Choices (CEC) office, at 16 B Second Street, in Strathroy, or by phone at 1-888-478-2111 ext. 200. These services are free as CEC is an Employment Ontario Service Provider, a non-profit agency providing free service to job seekers and local employers through Employment Ontario provincially funded programs. Offering employment and training programs in our community since 1994, CEC's mission is to support businesses and job seekers in meeting the labour market needs of Middlesex County with: job training information, career planning, job search support, job placement opportunities and incentives, as well as referrals to community resources. See more job opportunities

What you’ll do

Provide exceptional customer service by greeting clients and accurately processing monetary transactions for convenience store and fuel purchases. Maintain a clean, safe environment and manage store inventory and stocking duties.

Requirements

Previous experience in retail, customer service, or gas stations is considered an asset. Candidates must be reliable, able to stand for long periods, and available for evening, weekday, and weekend shifts.

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Cash handling · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cash Handling
• Retail Sales
• Inventory Management
• Communication Skills
• Interpersonal Skills
• Transaction Processing
• Loss Prevention
• Lottery Sales
• Age-restricted Product Sales

Job areas

• Customer Service & Support
• Retail
• Sales