Case Manager - $111,131-$132,717/yr + Northern Living Allowance of $22,650 in Iqaluit, NU!
- BC
- On-site
- Posted Oct 8, 2026
- 1 position
$111,131–$132,717 / year
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- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Associate
Job summary
Adjudicate and manage complex, time-loss claims, assessing the employment, social, economic, and emotional impacts of workplace accidents to determine vocational rehabilitation entitlements. Collaborate with workers and employers to develop individualized return-to-work plans and coordinate rehabilitation from initial assessment through case resolution.
Job details
About Workers’ Safety and Compensation Commission (WSCC) The WSCC is an arm's length government agency responsible for administering the Workers' Compensation Acts, Safety Acts, Explosives Use Acts and the Mine Health and Safety Acts. Together, with their partners, the WSCC provides services to almost 40,000 workers and 4,000 employers across the Northwest Territories and Nunavut, processes over 3,000 claims annually, and conducts over 1,000 inspections annually to ensure the safety of northern workplaces. The WSCC is unique in Canada as it is the only workers' compensation organization in the country to insure workers across more than one province or territory. For more information, please visit our website: wscc.nt.ca/ As Case Manager, you will adjudicate, manage, and expedite complex and time‑loss major claims, ensuring that each file is handled with fairness, accuracy, and efficiency. You will assess the employment, social, economic, and emotional impacts of workplace accidents on workers’ lives in order to determine their vocational rehabilitation entitlements in accordance with legislation, policy, and procedure. You will be working collaboratively with workers and employers to develop individualized vocational plans that support a safe and timely return to work. You will also oversee and manage the full rehabilitation process, providing guidance, coordination, and support from initial assessment through to successful case resolution. What you bring to the role: A bachelor’s degree in a social science Four (4) years of Case management experience working with clients Excellent time management skills with changing deadlines and priorities Experience working with and developing vocational and rehabilitation plans What we offer: The opportunity to positively impact the quality of life for workers across the NWT and Nunavut A Northern Living Allowance of $22,650 Relocation assistance. A superior benefits package and enrollment in the Public Service Pension Plan. Learning and development programs and funding dedicated to your career growth. Generous leave entitlements and a workplace culture that supports a healthy work-life balance. A culturally diverse workforce that embraces change and welcomes your lived experience. Federal and territorial tax incentives such as the NWT or Nunavut personal tax credits and the Northern Residents Tax Deductions. Criminal Record Check: Candidates must be able to provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition. Affirmative Action: Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy. Diversity and Inclusion: The Workers’ Safety and Compensation Commission is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process. Eligibility: Eligibility lists may be created from the competition to fill future term and indeterminate positions. The Workers’ Safety and Compensation Commission’s (WSCC) vision is to eliminate workplace diseases and injuries. Our mission is to promote workplace health and safety while providing no fault insurance to employers and care for injured workers. Our values are respect, engagement, integrity, openness, cultural safety, excellence, and stewardship in the workplace.
What you’ll do
Adjudicate and manage complex, time-loss claims, assessing the employment, social, economic, and emotional impacts of workplace accidents to determine vocational rehabilitation entitlements. Collaborate with workers and employers to develop individualized return-to-work plans and coordinate rehabilitation from initial assessment through case resolution.
Requirements
Requires a bachelor’s degree in a social science and four years of case management experience working with clients. Candidates should have strong time-management skills, be able to manage changing deadlines and priorities, and have experience developing vocational and rehabilitation plans.
Benefits
- Northern Living Allowance
- Relocation Assistance
- Benefits Package
- Public Service Pension Plan
- Learning And Development Programs
- Career Growth Funding
- Generous Leave Entitlements
- Work-Life Balance
- Northern Tax Incentives
Listed skills
- Time management · Preferred
- assessment · Preferred
- case management · Preferred
- Prioritization · Preferred
- coordination · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Case Management
- Claims Adjudication
- Vocational Rehabilitation Planning
- Rehabilitation Plan Development
- Return-To-Work Planning
- Complex Claims Management
- Time Management
- Prioritization
- Worker And Employer Collaboration
- Assessment
- Coordination
- Legislative And Policy Application
Job areas
- Social Services
- Government & Public Sector
- Healthcare
- Security & Safety
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