Office Assistant III AO

Our Richmond area office is looking for a detail-oriented Office Assistant with good customer service skills to perform a variety of intermediate clerical and administrative duties. If you’re a self-starter and enjoy a day that provides assistance to internal and external clients, plus varied administrative work, consider joining us for this permanent opportunity. Where you’ll work In this role, you'll work onsite in our Richmond office five days a week. Look after the front desk reception and undertake clerical duties including filing, emailing, scanning, receiving phone calls, providing general information, taking messages, forwarding calls as appropriate, and receiving and directing visitors Obtain and document information from claimants, employers, or other parties Type a variety of materials such as correspondence, forms, reports, and material involving technical and industrial terminology Maintain files and distribute materials as required Receive, sort, and forward mail as required Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking We’re Looking For Someone Who Can Provide outstanding customer service Obtain and record information both orally and in writing Demonstrate attention to detail Learn more: For more information about this position, including the necessary knowledge, skills, and abilities (KSAs); job description; and awareness items, see the job profile on WSN. Your Background And Experience A minimum of grade 12 education Use Microsoft Word proficiently Type a minimum of 35 words per minute Important to know Before we can finalize any offer of employment, you must: Consent to a criminal record check Confirm you’re legally entitled to work in Canada Want to apply? You must apply by 4:30 p.m. PST on the closing date. This position may be filled by a pre-posting placement as per Article 15.01 in the WCB/CEU Collective Agreement. We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application. Please note that we will be starting assessments prior to the closing date. Learn more: Read up on what you need to know before you apply and find talent acquisition contact information on WSN.

The Office Assistant III AO will manage front desk reception and perform various clerical duties such as filing, emailing, and receiving phone calls. Additionally, the role involves obtaining and documenting information from claimants and employers, as well as typing various materials.

A minimum of grade 12 education is required, along with proficiency in Microsoft Word and a typing speed of at least 35 words per minute. The candidate should also demonstrate strong customer service skills and attention to detail.

Identified from the job description. Confirm important requirements above.

• Customer Service
• Attention to Detail
• Clerical Duties
• Filing
• Emailing
• Scanning
• Phone Communication
• Information Documentation
• Typing
• Microsoft Word

Minimum education

High school

Minimum experience

0+ years

Apply by

Aug 12, 2026