Hearing Instrument Specialist / Audiologist

Job summary

The Hearing Care Professional will perform audiological assessments and hearing evaluations to support client hearing journeys. They will also collaborate with the clinic team to provide patient-centric care, make product recommendations, and ensure proper client education.

Job details

About us: Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to provide exceptional, patient-centric care on our quest to deliver Wonderful Sound for All. Learn more about us by visiting our webpage. Position overview: As a Hearing Care Professional with HearCANADA, you are passionate about the hearing healthcare of our clients. In this role, you will be responsible for performing hearing evaluations, ensuring a high standard of client care, making product recommendations, ensuring product adoption through client education and training on features and maintenance, and collaborating closely with colleagues to address client concerns, maintain records, and participate in local events. Position Details: Job Type: Full-time, contract (employee leave) Contract Length: 12-18 months (expected duration until ~June 2028) Location: Grand Bend, Ontario - HearCANADA clinic Hours: Monday through Friday 8:30 am - 4:30 pm local time (some flexibility in hours/working days for the right candidate may be considered based on this being a contract role) Compensation Package: $70,000 - $100,000 annual base earnings based on experience + an attractive bonus program + benefits + RRSP matching What you will do: Support existing and new clients in their hearing journey by providing an assortment of audiological assessments and hearing evaluations Staying abreast of new trends in hearing aid promotions, fittings, and technological advancements to make the most meaningful recommendations to clients Building relationships with clients to ensure appropriate care is provided and post-care solutions are recommended Collaborating with our clinic team members to support both walk-in clients and inbound phone calls What we are looking for: A graduate of a recognized Hearing Instrument Specialist (or other provincial equivalent) or Audiology program Unrestricted ability to practice in the Audiology field and registration with your provincial governing body in good standing Working knowledge of hearing health care products and services with diagnostic/dispensing experience An excellent communicator who can establish a professional and individualized rapport with clients and team members Comfortability in making product and service recommendations to clients and providing patient-centric education to clients to ensure product adoption Experience with WSA brands (Widex, Signia, and/or Rexton) would be a definite asset, though not required To join us on our journey in providing Wonderful Sound for All, click the "Apply Now" button! HearCANADA acknowledges that this posting represents a current, existing vacancy. We use an Applicant Tracking System to post vacancies and manage candidate data; Artificial Intelligence is not used in the decision-making process in screening or interviewing candidates, however, may be used for note-taking or automations such as email communication. HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process; requests can be submitted via careers@hearcanada.com.

What you’ll do

The Hearing Care Professional will perform audiological assessments and hearing evaluations to support client hearing journeys. They will also collaborate with the clinic team to provide patient-centric care, make product recommendations, and ensure proper client education.

Requirements

Candidates must be graduates of a recognized Hearing Instrument Specialist or Audiology program and hold valid provincial registration. A working knowledge of hearing healthcare products and services with diagnostic or dispensing experience is required.

Benefits

• Bonus program
• Benefits
• RRSP matching

Listed skills

• Clinical care · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Audiological assessments
• Hearing evaluations
• Hearing aid fitting
• Patient care
• Client education
• Diagnostic testing
• Product recommendations
• Record maintenance
• Communication
• Widex
• Signia
• Rexton
• Client Education
• Product Adoption Strategies
• Artificial Intelligence
• Applicant Tracking Systems
• Audiology
• Telephone Skills

Job areas

• Healthcare
• Customer Service & Support
• Dispensing Audiologist/Hearing Instrument Specialist
• Audiologist
• Audiologists and Speech Therapists
• Audiologists

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