Hearing Instrument Specialist or Audiologist

Job summary

The Hearing Care Professional will conduct standardized hearing evaluations and provide patient-centric care by recommending and fitting appropriate hearing products. They will also collaborate with clinic team members to support both walk-in clients and inbound inquiries.

Job details

About us: Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to provide exceptional, patient-centric care on our quest to deliver Wonderful Sound for All. Learn more about us by visiting our webpage. Position overview: As a Hearing Care Professional with HearCANADA, you are passionate about the hearing healthcare of our clients. You will provide standardized hearing evaluations, a high standard of client care, make product recommendations and educate on product usage and features, and follow-up with clients to ensure their needs are met. This is a permanent, full-time multi-site position. Clinics supported will include Essex, Lakeshore, and other clinic locations within the surrounding areas of Windsor when required. The successful candidate will be assigned a "home" clinic based on the location closest to their home address and will be compensated for travel to other sites when providing support. Typical hours will be Monday through Friday 8:30 am - 4:30 pm but hours may be modified depending on the clinic supported and could be as late as 6:00 pm and some weekend coverage. What we offer you: $70,000 - $100,000 annual base earnings based on experience + an attractive bonus program Employer-funded health, dental, and vision benefits (starting on day one) with additional healthcare spending account RRSP program + employer matching Generous time off policies including attractive paid vacation programs, 7 paid personal days per year, + 1 paid volunteer day per year Education assistance program, LinkedIn learning access, + mentorship + professional development opportunities What you will do: Support existing and new clients in their hearing journey by providing an assortment of audiological assessments and hearing evaluations Staying abreast of new trends in hearing aid promotions, fittings, and technological advancements to make the most meaningful recommendations to clients Building relationships with clients to ensure appropriate care is provided and post-care solutions are recommended Collaborating with our clinic team members to support both walk-in clients and inbound phone calls What we are looking for: A graduate of a recognized Hearing Instrument Practitioner or Audiology program Unrestricted ability to practice in the Audiology field and registration with your provincial governing body in good standing Working knowledge of hearing health care products and services with diagnostic/dispensing experience An excellent communicator who can establish a professional and individualized rapport with clients and team members Comfortability in making product and service recommendations to clients and providing patient-centric education to clients to ensure product adoption Experience with WSA brands (Widex, Signia, and/or Rexton) would be a definite asset, though not required To join us on our journey in providing Wonderful Sound for All, click the "Apply Now" button! HearCANADA acknowledges that this posting represents a current, existing vacancy. We use an Applicant Tracking System to post vacancies and manage candidate data; Artificial Intelligence is not used in the decision-making process in screening or interviewing candidates, however, may be used for note-taking or automations such as email communication. HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process; requests can be submitted via careers@hearcanada.com.

What you’ll do

The Hearing Care Professional will conduct standardized hearing evaluations and provide patient-centric care by recommending and fitting appropriate hearing products. They will also collaborate with clinic team members to support both walk-in clients and inbound inquiries.

Requirements

Candidates must be graduates of a recognized Hearing Instrument Practitioner or Audiology program and hold valid provincial registration. Experience with diagnostic and dispensing services is required, along with excellent communication skills.

Benefits

• Health insurance • Dental insurance • Vision insurance • Healthcare spending account • RRSP program • Employer matching • Paid vacation • Paid personal days • Paid volunteer day • Education assistance program • LinkedIn learning access • Mentorship • Professional development opportunities

Listed skills

• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Audiological assessments
• Hearing evaluations
• Hearing aid fitting
• Client relations
• Product recommendations
• Patient education
• Diagnostic testing
• Communication
• Interpersonal skills
• Widex
• Signia
• Rexton
• Product Adoption Strategies
• Artificial Intelligence
• Applicant Tracking Systems
• Audiology
• Mentorship
• Telephone Skills

Job areas

• Healthcare
• Retail
• Customer Service & Support
• Dispensing Audiologist/Hearing Instrument Specialist
• Audiologist
• Audiologists and Speech Therapists
• Audiologists