Enterprise Account Manager

Job summary

Manage the full lifecycle of strategic enterprise accounts to drive retention and revenue expansion. Collaborate with channel sales teams to execute growth strategies and serve as a strategic advisor for Yealink's product portfolio.

Job details

About the Company: Yealink (Stock Code: 300628) is a world-leading provider of Unified Communications & Collaboration solutions. We specialize in video conferencing and voice communication hardware, empowering individuals and enterprises to achieve "Easy Collaboration, High Productivity". Official website: https://www.yealink.com/en About the Role: This role owns full lifecycle management of strategic enterprise accounts, driving account retention and revenue expansion. You will partner cross-functionally with sales teams to design and execute targeted growth strategies. Responsibilities: Own the full portfolio of key enterprise accounts, covering all commercial activities including upsell opportunities and customer retention management. Drive account retention and revenue expansion, delivering quarterly revenue targets and improving net retention rate across your assigned account book. Build and sustain long-term strategic partnerships with senior stakeholders at key accounts. Collaborate closely with the Channel Sales team to formulate targeted sales strategies and executable account growth plans. Own the full end-to-end sales cycle, from outbound lead development through successful deal closure. Serve as the primary subject-matter expert for Yealink’s product portfolio with key clients, acting as their trusted strategic business advisor. Qualifications: Minimum 8 years of relevant professional experience within the UC/AV industry. Proven track record of presenting proposals and engaging with senior executives and C-level stakeholders across large organizations. In-depth market and product knowledge of the unified communications industry. Hands-on experience managing enterprise-level clients with headcount exceeding 1,000 employees. Pay range and compensation package: Competitive salary based on experience. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.

What you’ll do

Manage the full lifecycle of strategic enterprise accounts to drive retention and revenue expansion. Collaborate with channel sales teams to execute growth strategies and serve as a strategic advisor for Yealink's product portfolio.

Requirements

Requires a minimum of 8 years of professional experience in the UC/AV industry with a proven track record of engaging C-level stakeholders. Must have hands-on experience managing enterprise clients with over 1,000 employees.

Listed skills

• Account Management · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Revenue Expansion
• Customer Retention
• Strategic Partnerships
• Sales Strategy
• Lead Development
• Deal Closure
• Unified Communications
• AV Industry Knowledge
• C-level Engagement
• Enterprise Sales
• Cross-functional Collaboration

Job areas

• Sales
• Technology
• Management & Leadership
• Consulting
• Customer Service & Support