Opens LinkedIn
- Employment type
- Contract
- Experience level
- Senior · 5+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available
Job summary
Provide L3 production support and deliver enhancements for telecom business applications, resolving complex incidents, defects, and performance issues. Support integrations and database components, implement permanent fixes, and participate in releases, deployments, and on-call activities.
Job details
Title: Application Support Developer (L3) Experience: 6-10 Years Location: Brampton, ON - Hybrid Responsibilities Provide L3 support and enhancement delivery for telecom business applications. Analyze and resolve complex production incidents, defects, and performance issues. Develop, test, and deploy minor enhancements and regulatory changes. Support integrations, interfaces, middleware, and database components. Perform root cause analysis and implement permanent fixes. Participate in release, deployment, and on-call support activities. Required Skills IBM iSeries (RPG/RPGLE/COBOL) and/or Java development experience Oracle Database, SQL, DB2 IBM MQ, OSB, WebLogic, APIs, Web Services Linux/Unix environment SDLC, Code Management, and Change Management processes Preferred Telecom billing, provisioning, or enterprise portal experience. Production support experience in 24x7 environments.
What you’ll do
Provide L3 production support and deliver enhancements for telecom business applications, resolving complex incidents, defects, and performance issues. Support integrations and database components, implement permanent fixes, and participate in releases, deployments, and on-call activities.
Requirements
The role requires 6–10 years of experience and development experience with IBM iSeries technologies and/or Java. Candidates should have experience with databases, middleware, APIs, Linux/Unix, and SDLC, code management, and change management processes; telecom application and 24x7 production support experience are preferred.
Listed skills
- COBOL · Preferred
- Java · Preferred
- SQL · Preferred
- Root Cause Analysis · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- IBM iSeries
- RPG/RPGLE
- COBOL
- Java
- Oracle Database
- SQL
- DB2
- IBM MQ
- OSB
- WebLogic
- APIs
- Web Services
- Linux/Unix
- Production Support
- Root Cause Analysis
- Release and Deployment Support
Job areas
- Technology
- Software
- Customer Service & Support
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