Senior Credit Analyst

Job summary

The role involves assessing customer creditworthiness and managing global B2B credit risk to support cash collection. It requires partnering with Sales and internal stakeholders to resolve credit issues and improve operational processes.

Job details

Senior Credit Analyst Location: Waterloo, ON Work Model: Fully onsite Contract: 6 months+, with possible extension OpenText is looking for a Senior Credit Risk Analyst to support its global B2B credit operations. This role will be responsible for assessing customer creditworthiness, managing credit risk, supporting cash collection, and partnering closely with Sales and other business stakeholders. Key Responsibilities • Analyze customer financial statements, credit profiles, and account performance to assess credit risk. • Review and approve credit requests, payment terms, and credit limit changes within established policies and SLAs. • Partner with Sales and internal stakeholders to resolve credit issues and recommend appropriate alternatives. • Monitor customer accounts and identify emerging credit and collection risks. • Support acquisitions, integrations, and other strategic credit initiatives. • Identify opportunities to improve credit granting, risk assessment, and collections processes. • Contribute to standardization, process improvement, and change management initiatives across global credit operations. Required Experience • 5+ years of progressive experience in B2B commercial credit, credit risk, or corporate credit analysis. • Strong experience analyzing financial statements and assessing customer creditworthiness. • Experience reviewing payment terms, credit limits, and credit requests. • Experience working with Sales, Finance, Collections, and other business stakeholders. • Experience in a global software, technology, SaaS, or high tech organization is strongly preferred. • Hands-on experience with SAP and Salesforce. • Strong Microsoft Office skills, particularly Excel. • Excellent communication, stakeholder management, and problem-solving skills. • Ability to work effectively in a fast-paced environment and manage multiple priorities. • Strong process improvement and change management mindset. • CCP or accounting designation is an asset. • Bilingual capability is an asset.

What you’ll do

The role involves assessing customer creditworthiness and managing global B2B credit risk to support cash collection. It requires partnering with Sales and internal stakeholders to resolve credit issues and improve operational processes.

Requirements

Candidates need over 5 years of experience in B2B commercial credit, preferably within the SaaS or high-tech industry. Proficiency in SAP, Salesforce, and financial statement analysis is required, with a CCP or accounting designation being an asset.

Listed skills

• SAP · Preferred
• Change Management · Preferred
• Microsoft Excel · Preferred
• Process Improvement · Preferred
• Salesforce · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• B2B Commercial Credit
• Credit Risk Assessment
• Financial Statement Analysis
• SAP
• Salesforce
• Microsoft Excel
• Stakeholder Management
• Process Improvement
• Change Management
• Cash Collection
• Credit Limit Management
• Corporate Credit Analysis

Job areas

• Finance & Accounting
• Software
• Consulting
• Technology