ZaelabVerified Job Source

Business Analyst CPQ

Canada
Remote
Posted Aug 12, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 4+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Associate
Application method: Direct apply is available

Job summary

Lead requirements gathering and translate business needs into detailed user stories and functional documentation for e-commerce and quoting workflows. Act as a bridge between technical teams and stakeholders to support digital transformation and process improvements.

Job details

This role will focus heavily on e-commerce, quoting workflows, and business process analysis within a complex digital transformation environment. The ideal candidate combines strong BA fundamentals with hands-on experience supporting CPQ (configure price quote) logic and digital commerce implementations. You should be comfortable working directly with stakeholders, translating business requirements into actionable user stories, and collaborating closely with product, architecture, and engineering teams. Responsibilities: Lead requirements gathering and discovery sessions with business stakeholders Translate business needs into detailed user stories, acceptance criteria, and functional documentation Support e-commerce and quoting-related workflows across digital platforms Collaborate with cross-functional teams including Product, Engineering, QA, and Delivery Analyze and support the functional documentation of business processes, integrations, and system dependencies Assist in backlog refinement, sprint planning, and Agile ceremonies if applicable Identify risks, gaps, and process improvement opportunities throughout delivery Act as a bridge between technical and non-technical stakeholders Requirements 4+ years of experience as a Business Analyst or Digital Consultant in consulting or technology environments Strong experience with e-commerce platforms and digital customer journeys Experience working with quoting, CPQ, configuration, or pricing logic workflows Ability to write detailed user stories and functional requirements Experience working in Agile delivery environments Strong communication and stakeholder management skills Comfortable working across distributed/global teams Benefits Unlimited Vacation/PTO Fully remote and distributed teams Paid Parental Leave Ongoing training and education opportunities 0% Bureaucracy Culture - Focus is on responsibilities, not title Like what you see but don't meet every requirement? Apply anyways! Studies have shown that various groups (women and people of colour) are less likely to apply to jobs unless they meet every requirement. At Zaelab, we're committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive. Zaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use to confirm the identity and employment eligibility of all new . Please rest assured that we'll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy for future information As part of our hiring process, AI-based tools are used to support the initial review of applications. Rest assured, our People Ops team carefully reviews all applications and makes the final decisions on candidate progression.

What you’ll do

Requirements

Requires 4+ years of experience as a Business Analyst or Digital Consultant with a strong background in e-commerce platforms and CPQ logic. Must be proficient in Agile delivery environments and possess strong communication skills for global team collaboration.