Operations Manager

Manager, Operations Analytics — Toronto Reports to: CEO, transferring to the COO on appointment Dotted line to: CFO (financial reporting), VP Operations North America, VP Operations Europe Travel: 20–25%, including regular London and branch visits About Us: ZenaTech (Nasdaq: ZENA | FSE: 49Q) is a technology company specializing in AI drones, Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission-critical business applications. Since 2017, the company has leveraged its software development expertise and expanded its drone design and manufacturing capabilities through ZenaDrone to innovate and enhance customer inspection, monitoring, safety, security, compliance, and surveying processes. Position Overview Own a single, trusted definition of operational performance across two regions and build the data foundation that makes it possible. Every operating decision the two VPs make should trace back to numbers this team produces First 180 Days Establish standard definitions for gross margin, utilization, cost-to-serve, and job profitability that apply identically in both regions Stand up the consolidated operational data model across acquired entities Deliver the first consolidated operating review pack covering North America and Europe Hire and onboard both teams and establish the Toronto–London working rhythm Responsibilities Own operational reporting and analytics for both regions Own the operational data platform roadmap and priorities Manage two geographically split teams and arbitrate between competing regional demands Serve as analytical partner to both VPs in monthly and quarterly operating reviews Provide the operating data underlying quarterly financial reporting and MD&A Identify structurally unprofitable service lines, branches, and customers, and quantify the fix Support operational diligence on acquisition targets Requirements 7+ years in operations analytics, FP&A, or business intelligence, including 2+ managing analysts Experience managing a distributed team across timezones Strong technical grounding — SQL required, able to direct data engineering work credibly Fluent in job costing and contribution margin in a labour-intensive service model Able to hold a definition against pressure from two regional leaders who each want it computed their way Public company reporting experience preferred Artificial Intelligence We use artificial intelligence to review and screen applications and materials. However, every candidate we move forward with is reviewed and selected, and all final hiring decisions are made, by a member of our hiring team. “We are an equal opportunity employer committed to employment equity utilizing hiring practices on merit and business needs. We encourage applications from women, Indigenous peoples, persons with disabilities, members of visible minorities and all others of legally protected status.” This is a vacant position

Establish and own a unified operational performance data model and reporting framework across North America and Europe. Manage geographically split teams to provide analytical support for executive operating reviews and financial reporting.

Requires over 7 years of experience in operations analytics or FP&A, including at least 2 years of management experience. Must be proficient in SQL and experienced in labor-intensive service model costing.

• SQLPreferred

Identified from the job description. Confirm important requirements above.

• Operations Analytics
• FP&A
• Business Intelligence
• SQL
• Data Engineering
• Job Costing
• Contribution Margin
• Financial Reporting
• Team Management
• Operational Reporting
• Data Modeling
• Public Company Reporting

• Data & Analytics
• Management & Leadership
• Finance & Accounting
• Technology
• Manufacturing

Minimum experience

5+ years

Apply by

Sep 19, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Director

Application method

Direct apply is available