Content Designer

Job summary

The Content Designer will create clear, user-focused content for digital banking experiences while collaborating with cross-functional teams. They will simplify complex financial information and ensure all content adheres to brand, accessibility, and regulatory standards.

Job details

Content Designer Pay Rate: $55-65 Location: Toronto, ON About the Role Our client is seeking a Content Designer to create clear, intuitive, and user-focused content across digital banking experiences. This role will work closely with design, product, research, and business partners to simplify complex information and improve the overall customer experience. In This Role, You Will Create clear, concise, and accessible content for digital products and experiences. Write and refine UX copy including navigation, forms, error messages, notifications, calls to action, and other interface content. Simplify complex financial and technical information into language that is easy for customers to understand. Partner with UX/UI designers, product managers, researchers, developers, and business stakeholders. Use research, analytics, and customer feedback to improve content and user journeys. Ensure content aligns with brand, accessibility, legal, regulatory, and compliance requirements. Contribute to content standards, design systems, and reusable content patterns. Advocate for strong content design and customer-centred experiences throughout the product lifecycle. What You Bring Experience in content design, UX writing, content strategy, or a related role. Strong writing, editing, and communication skills. Experience creating content for digital products or services. Ability to simplify complex information while maintaining accuracy. Strong understanding of user-centred design and accessibility principles. Experience working collaboratively within cross-functional product or design teams. Portfolio demonstrating relevant content design or UX writing work. Nice to Have Experience within banking, financial services, fintech, insurance, or another regulated industry. Experience working in Figma. Familiarity with design systems and content standards. Knowledge of accessibility and inclusive design practices. AI Disclosure: We may use artificial intelligence tools to support certain aspects of the recruitment process. These tools do not make hiring decisions, and all final decisions are made by our recruitment team and the hiring organization.

What you’ll do

The Content Designer will create clear, user-focused content for digital banking experiences while collaborating with cross-functional teams. They will simplify complex financial information and ensure all content adheres to brand, accessibility, and regulatory standards.

Requirements

Candidates should have experience in content design, UX writing, or content strategy with a strong portfolio demonstrating their work. Proficiency in user-centred design principles and the ability to work collaboratively in a regulated environment are essential.

Listed skills

• User-Centred Design · Preferred
• Figma · Preferred
• Data analysis · Preferred
• Communication Skills · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Content Design
• UX Writing
• Content Strategy
• User-centred Design
• Accessibility Principles
• Figma
• Design Systems
• Copywriting
• Financial Services
• Stakeholder Management
• Research
• Analytics
• Inclusive Design
• Communication Skills

Job areas

• Art & Design
• Creative & Media
• Finance & Accounting
• Technology

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