Temporary Parts Technician

Job summary

Assist customers with parts inquiries and purchases, supply parts to service technicians, and verify incoming shipments. Maintain organized inventory and stock levels, build product knowledge through dealer training, and provide counter sales coverage when needed.

Job details

Rentco Equipment Ltd. is a locally owned company with over 60 years of experience serving the Peace Country. Known for our reliable equipment and exceptional service, we support oilfield, construction, and homeowner clients across the region. Our reputation was built on having long-term staff who provide excellent customer service, having a well-stocked inventory of parts, sales, and rental equipment, and by hiring those who are friendly, knowledgeable, honest, and who enjoy working as part of a team. We are hiring a temporary, full-time Parts Technician to work at our Grande Prairie Head Office until the end of February 2027. As the Parts Technician, you are responsible for: Providing excellent customers service in-person, over the phone, via e-mail, or through Kenect by assisting them with their parts inquiries Processing customer’s parts purchases using Point of Rental (POR) and in accordance with Rentco’s procedures Supplying service technicians with parts ordered through parts requisition forms Verifying received shipments by checking order against shipping documents Reporting stock levels to Service Manager or Branch Manager, following up on shortages and reporting shortages to Manager Maintaining a high level of product and service knowledge through dealer specific training, such as, but not limited to Bobcat, Husqvarna, Stihl, Honda, etc. Keeping parts department stocked and orderly by maintaining min and max levels Acting as a Counter Sales Representative when required including working on the front counter on a Saturday rotation You have the following education, training, and skills: Journeyman/Journeyperson Parts Technician (preferred), or 2nd-3rd Year Apprentice Intermediate computer skills with proficiency using the Microsoft Office suite and Windows Excellent attention to detail, organization, problem-solving, and time management skills Excellent written and verbal communication skills Ablity to build and maintain lasting relationships with customers Ablity to perform basic mathematical calculations Ablity to lift up to 50 lbs. Rentco Equipment offers: Competitive wages (This position pays $40.20/hr. for a Journeyperson Parts Technician) Promote from within policy Employee referral bonus Fantastic team to work with Monthly cake days to celebrate birthdays and work anniversaries Powered by JazzHR

What you’ll do

Assist customers with parts inquiries and purchases, supply parts to service technicians, and verify incoming shipments. Maintain organized inventory and stock levels, build product knowledge through dealer training, and provide counter sales coverage when needed.

Requirements

A journeyperson Parts Technician qualification is preferred; applicants may also be second- or third-year apprentices. The role requires intermediate computer skills, strong organization and communication, customer relationship skills, basic math ability, and the ability to lift up to 50 pounds.

Benefits

• Competitive Wages
• Promotion From Within
• Employee Referral Bonus
• Team-Oriented Workplace
• Monthly Birthday and Work Anniversary Celebrations

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Product Knowledge · Preferred
• Attention to detail · Preferred
• Microsoft Office · Preferred
• Windows · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Parts Sales
• Point of Rental
• Microsoft Office
• Windows
• Inventory Management
• Shipment Verification
• Attention to Detail
• Organization
• Problem-Solving
• Time Management
• Written Communication
• Verbal Communication
• Relationship Building
• Basic Mathematics
• Product Knowledge

Job areas

• Customer Service & Support
• Sales
• Trades
• Logistics

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