Technical Product Manager

Technical Product Manager Job Description This role combines technical program management and product management to deliver new consumer-facing payment products and drive global membership growth. You will define and own a multi-year product vision and roadmap, manage complex, high-impact projects, and act as a bridge between engineering, payments infrastructure, and cross-functional business stakeholders. The position focuses on building secure, high-performance, and highly available payment experiences, while influencing strategy, making informed tradeoffs, and ensuring timely and reliable delivery of customer-facing products. Responsibilities Own and develop a three-year product vision and roadmap for consumer-facing payment products and membership growth initiatives. Lead end-to-end delivery of technical programs, from initial concept and business case through design, development, launch, and customer deployment. Act as a bridge between payment services infrastructure and internal customers, including engineering, design, program owners, and executive stakeholders. Define clear product requirements and translate business needs into detailed technical specifications for engineering teams. Plan and manage project delivery timelines, ensuring high standards of security, performance, availability, and reliability. Design and oversee customer-facing websites, features, and experiences that support payment flows and membership acquisition. Provide escalation management by identifying risks early, resolving issues quickly, and communicating impacts and mitigation plans to stakeholders. Anticipate and make tradeoffs between business priorities and technical constraints, ensuring balanced decisions that optimize customer and business outcomes. Work closely with technical and non-technical business owners to drive deployment and adoption of new products and features. Manage and prioritize product backlogs and roadmaps, aligning them with strategic goals and stakeholder expectations. Participate in and contribute to engineering discussions around technology decisions, architecture tradeoffs, and long-term technical strategy for the product. Collaborate with program and page owners, multiple engineering teams, design, and executive teams to drive member acquisition across various surfaces and channels. Use data to drive decisions by analyzing product performance, customer behavior, and experiment results using SQL, Excel, and other analytical tools. Represent and advocate for a diverse set of customers and stakeholders during executive-level prioritization and planning sessions. Apply principles such as diving deep into data, working backwards from the customer, and earning stakeholder trust to guide product and program decisions. Monitor and report on key performance indicators and program health, providing transparent updates on progress, risks, and outcomes. Continuously refine processes and workflows to improve delivery efficiency, quality, and cross-functional collaboration. Operate effectively in an entrepreneurial, highly matrixed environment, adapting quickly to changing priorities and new opportunities. Essential Skills 5+ years of experience in product management, program management, product marketing, business development, or technology, with a focus on technical products or online services. 3–5 years of product management experience working closely with technical teams to build customer-facing products. Proven track record of successfully delivering software products from conception through business case development and customer deployment. Experience owning and driving roadmap strategy and definition for complex products or services. Experience managing technical products or online services and collaborating closely with engineering teams. Ability to contribute meaningfully to engineering discussions around technology decisions and strategy related to the product. Experience representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning. Strong ability to work with both technical and non-technical business owners to drive outcomes and get things done. Excellent written and oral communication skills, including the ability to clearly articulate complex topics to diverse audiences. Demonstrated ability to anticipate and make tradeoffs between business needs and technical constraints. Experience performing statistical analysis of data using SQL, Excel, and other analytical tools. Familiarity with Linux, Java, and HTML, sufficient to understand technical challenges and constraints and support informed decision-making. Comfort working with technical teams (including science and engineering teams) rather than purely business-focused teams. Ability to understand system design concepts, technical flows, and tradeoffs, even without directly coding or designing systems. Strong product and program management skills, including planning, prioritization, and stakeholder management. Results-oriented mindset with the ability to thrive in an entrepreneurial, cross-functional, highly matrixed environment. Additional Skills & Qualifications Undergraduate or graduate degree in computer science or a related field, plus 3–5 years of industry experience as a software developer or technical lead. Experience in the payments or mobile payments space is a plus. Good track record of working effectively across different groups in an organization. Entrepreneurial spirit and a strong sense of ownership over product direction and outcomes. Experience launching customer-facing products that drive membership or customer acquisition. Familiarity with principles such as diving deep into data, working backwards from the customer, and building trust with stakeholders. Comfort operating with a high degree of autonomy while aligning with broader organizational strategy. Experience collaborating with design, program owners, and executive teams on high-visibility initiatives. Work Environment The role sits within a dynamic payments organization focused on building innovative, consumer-facing payment products and driving global membership growth. You will work closely with multiple engineering teams, program and page owners, design, and executive stakeholders in a highly cross-functional and matrixed environment. The position emphasizes collaboration with technical teams, including software engineers and potentially science teams, to deliver secure, high-performance, and highly available online services. You will regularly engage in technical discussions, roadmap planning, and data-driven decision-making using tools such as SQL and Excel, as well as working with technologies like Linux, Java, and HTML at a conceptual level. The environment encourages an entrepreneurial mindset, high ownership, and the ability to operate autonomously while coordinating with diverse stakeholders across surfaces and channels. Work is primarily focused on digital products and online services, with a strong emphasis on customer-centric innovation, rigorous execution, and continuous improvement. Job Type & Location This is a Contract position based out of Vancouver, BC. Pay And Benefits The pay range for this position is $60.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Workplace Type This is a fully onsite position in Vancouver,BC. À propos d'Actalent Actalent est un leader mondial dans les services d’ingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs initiatives d’ingénierie et de science grâce à l’accès à des experts spécialisés qui favorisent l’échelle, l’innovation et la rapidité de mise sur le marché. Avec un réseau de près de 20 000 consultants et 5 000 clients à travers les États-Unis, le Canada, l’Asie et l’Europe, Actalent dessert de nombreuses entreprises du Fortune 500. Nous sommes fiers d’être l’une des 500 meilleures firmes de conception de l’Engineering News-Record (ENR) pour nos services de conception en ingénierie et un lauréat du prix ClearlyRated Best of Staffing® tant pour le service client que pour les talents. Actalent est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi. Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à [email protected] pour connaître d’autres options d’accommodement. Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels. Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Use of Artificial Intelligence (AI):We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Define and execute a multi-year product vision and roadmap for consumer-facing payment products to drive global membership growth. Act as the primary bridge between engineering teams and business stakeholders to deliver secure, high-performance payment experiences.

Requires 5+ years of experience in technical product or program management, with a strong ability to contribute to engineering discussions and perform data analysis using SQL. A degree in computer science and prior experience as a software developer or technical lead is preferred.

• Product managementPreferred
• HTMLPreferred
• SQLPreferred
• Data analysisPreferred
• Microsoft ExcelPreferred
• LinuxPreferred
• JavaPreferred

Identified from the job description. Confirm important requirements above.

• Product Management
• Technical Program Management
• Roadmap Strategy
• SQL
• Excel
• System Design
• Stakeholder Management
• Payment Infrastructure
• Data Analysis
• Technical Specifications
• Backlog Prioritization
• Risk Management
• Linux
• Java
• HTML
• Cross-functional Collaboration

• Management & Leadership
• Software
• Technology
• Finance & Accounting

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Sep 25, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level