Room Attendant

Job summary

The Room Attendant is responsible for cleaning and servicing guest rooms to meet hotel standards while maintaining organized supplies. They must also report maintenance issues, manage lost and found items, and provide friendly, efficient service to guests.

Job details

Ø Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards. Ø Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor. Ø Reports needed repairs of unsafe conditions to supervisor. Ø Responds to requests from guests, supervisors or management in a timely and efficient manner. Ø Maintains linen cart and supplies neat and organized to department standards. Ø Maintains security of equipment, keys and supplies issued each day. Ø Reports and logs lost and found articles to supervisor. Ø Follows procedures for standard cleaning and self-inspecting program. Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Ø Provides a professional image at all times through appearance and dress. Ø Follows company policies and procedures.

What you’ll do

The Room Attendant is responsible for cleaning and servicing guest rooms to meet hotel standards while maintaining organized supplies. They must also report maintenance issues, manage lost and found items, and provide friendly, efficient service to guests.

Requirements

The candidate must be able to work in an organized manner and follow established cleaning procedures and safety protocols. Professional appearance and the ability to respond to guest requests in a timely, friendly fashion are required.

Listed skills

• Cleaning · Preferred
• Customer service · Preferred
• Time management · Preferred
• Organization · Preferred
• Communication · Preferred
• Attention to detail · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cleaning
• Room maintenance
• Customer service
• Time management
• Organization
• Communication
• Attention to detail
• Security awareness
• Inventory management
• Management
• Housekeeping
• Customer Service
• Inventory Control
• Inventory Management
• Security Awareness
• Time Management
• Detail Oriented

Job areas

• Hospitality
• Customer Service & Support
• Room Attendant
• Maid / Housekeeping Staff
• Domestic Housekeepers
• Maids and Housekeeping Cleaners

More jobs from InnVest Hotels