Room Attendant

Job summary

The Room Attendant is responsible for cleaning and servicing guest rooms according to hotel standards while maintaining a clean and organized cart. They must also provide genuine service to guests and communicate effectively with supervisors and other departments.

Job details

ACTIVITIES: The duties and responsibilities for the Housekeeping Room Attendant include, but are not limited to the following: · Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards. · Provide genuine service and assistance to guests. · Maintain room attendant cart, replenishing any items as required. · Always follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner. · Keep your supervisor updated on work progress and alert them to any repairs needed. · Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. · May assist with deep cleaning projects. · Adhere to all health and safety guidelines and standards. COMPETENCIES WE ARE SEEKING: · Previous hotel cleaning and customer service experiences are an asset · Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance · Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extended time period · Flexible attitude to scheduled shifts – the incumbent will be required to work, weekends and/or holidays · Flexible and energetic with the ability to work under pressure · Literacy skills – reading, writing, and oral · Outstanding organizational, time management, and interpersonal skills · Work well independently and in a team environment with minimum supervision · Self-motivated, honest, creative, capable of working in a team environment Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs. InnVest Hotels is an inclusive employer. People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. However, only applicants selected for an interview will be contacted. THE COMPANY: InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada’s largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience. At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio. To Learn more about InnVest visit https://innvesthotels.com/ [https://innvesthotels.com/]

What you’ll do

The Room Attendant is responsible for cleaning and servicing guest rooms according to hotel standards while maintaining a clean and organized cart. They must also provide genuine service to guests and communicate effectively with supervisors and other departments.

Requirements

Candidates should have previous hotel cleaning and customer service experience and the ability to perform physical tasks like lifting up to 25 pounds. Applicants must be flexible with their schedule, including availability for weekends and holidays.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Housekeeping · Preferred
• Attention to detail · Preferred
• Safety Compliance · Preferred
• Communication · Preferred
• Physical stamina · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Housekeeping
• Customer service
• Time management
• Organizational skills
• Communication
• Teamwork
• Attention to detail
• Safety compliance
• Physical stamina
• Energetic
• Safety Procedures
• Self-Motivation
• Management
• Customer Service
• Interpersonal Communications
• Operations
• Time Management
• Honesty

Job areas

• Hospitality
• Customer Service & Support
• Administrative
• Room Attendant
• Maid / Housekeeping Staff
• Domestic Housekeepers
• Maids and Housekeeping Cleaners