Room Attendant

Job summary

The Room Attendant is responsible for cleaning and servicing guest rooms according to hotel standards while providing genuine assistance to guests. They must also maintain their cleaning cart, report necessary repairs, and collaborate with other departments to ensure service quality.

Job details

ACTIVITIES: The duties and responsibilities for the Room Attendant include, but are not limited to the following: * Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards. * Provide genuine service and assistance to guests. * Maintain room attendant cart, replenishing any items as required. * Always follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner. * Keep your supervisor updated on work progress and alert them to any repairs needed. * Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. * May assist with deep cleaning projects. * Adhere to all health and safety guidelines and standards.

What you’ll do

The Room Attendant is responsible for cleaning and servicing guest rooms according to hotel standards while providing genuine assistance to guests. They must also maintain their cleaning cart, report necessary repairs, and collaborate with other departments to ensure service quality.

Requirements

The candidate must adhere to all health and safety guidelines and follow established hotel procedures. The role requires the ability to work as part of a team and respond efficiently to cleaning requests from guests or management.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• safety procedures · Preferred
• Cleaning · Preferred
• Housekeeping · Preferred
• Attention to detail · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cleaning
• Customer Service
• Time Management
• Safety Procedures
• Communication
• Teamwork
• Attention To Detail
• Housekeeping
• Management
• Detail Oriented

Job areas

• Hospitality
• Customer Service & Support
• Room Attendant
• Maid / Housekeeping Staff
• Domestic Housekeepers
• Maids and Housekeeping Cleaners