Allstate CanadaVerified Job Source

Claim Advisor Auto Total Loss -

On-site
Posted Sep 18, 2026
1 position

$47,800–$73,000 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Investigate and research vehicle values while analyzing internal and external documents for the evaluation process. Provide superior customer service to policyholders to ensure prompt and equitable settlement of auto total loss claims.

Job details

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Our team is growing, and we are actively looking to hire a Claim Advisor Auto Total Loss. Accountabilities Investigate and research the value of vehicles through various methods Review and analyze documents from internal and external sources in relation to the evaluation process for vehicles and our insured’s Adhere to and maintain departmental standards and/or KPI’s Provide a superior customer service experience for policyholders and prompt and equitable settlement of claims Other tasks as required Qualifications Minimum 2-4 years experience in an auto insurance related position Enrolled in, or willing to enroll in CIP designation Understanding of auto terminology, car market and auto estimates Excellent organizational and negotiating skills Total loss experience is considered an asset ICAR courses are considered an asset Skills Auto Insurance, Customer Service, Damage Assessment, Documentations, Estimatics, Fraud Investigations, Negotiation, Problem Solving, Researching, Time Management Compensation Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process. This job posting is for a current open role within the organization.

What you’ll do

Requirements

Requires 2-4 years of experience in an auto insurance related position and enrollment in or willingness to obtain a CIP designation. Candidates should have a strong understanding of auto terminology, the car market, and auto estimates.