Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking® for over 115 years. As the first full-service, member-owned cooperative financial institution outside Quebec, Alterna Savings shares its expertise with over 206,000 members through a network of 39 branches across Ontario, a Contact Centre, and digital channels. Members and customers also benefit from industry-leading online brokerage and investment management services and have access to over 42,000 surcharge-free ATMs in North America.
On-site · Ottawa
The Technical Product Manager will support the product vision and roadmap for digital channel applications while overseeing the full development lifecycle. They will partner with stakeholders to translate requirements into user stories and manage vendor relationships to ensure high-quality delivery.
On-site · Toronto
The Personal Banking Officer is responsible for proactive outbound calling to meet member financial needs and drive sales targets. They provide expert financial advice on credit and investment products while maintaining strong relationships with members and business partners.
On-site · Toronto
The Wealth Banker is responsible for driving investment-oriented financial advice, asset consolidation, and new client acquisition within assigned branches. They manage an assigned portfolio of members, providing proactive relationship management and financial planning to meet investment needs.
On-site · Toronto
The Marketing Project Manager leads and coordinates strategic marketing and cross-functional initiatives from planning through implementation. They act as a central point of integration to ensure projects are delivered on time, within scope, and aligned with organizational priorities.
On-site · Toronto
The Personal Banking Associate acts as an ambassador for new members, managing walk-in requests and referrals while proactively promoting banking products and services. They are responsible for assessing member financial needs, providing education, and meeting sales targets through effective cross-selling and up-selling.
On-site · Burlington
The Virtual Advisor manages and retains a portfolio of member relationships with less complex investment needs through digital channels. They provide investment advice, perform portfolio reviews, and refer complex planning needs to senior advisors.
On-site · Ottawa
The Member Service Specialist acts as an ambassador for the bank, providing exceptional service and solving member requests via the contact center. They are responsible for meeting sales targets by identifying member needs and cross-selling or up-selling appropriate financial products and services.
On-site · Toronto
The Community Business Banking Officer is responsible for proactive outbound calling to members to identify and meet their financial needs through product sales and advice. They manage relationships, drive sales targets, and provide complex credit and investment solutions while ensuring compliance with risk and anti-money laundering policies.
On-site · Orleans
The Manager, Personal Finance supports the Branch Manager in strategic planning, sales operations, and the administration of service activities. They provide leadership, coaching, and performance management to a team of sales professionals to ensure branch targets and compliance standards are met.
On-site · Toronto
The Manager, AML/ATF Governance is responsible for developing and implementing the AML/ATF program framework while ensuring organizational compliance with laws and regulations. They oversee quality control operations, manage policy updates, and provide expert guidance to internal stakeholders regarding risk mitigation.
On-site · Ottawa
The Credit Operations Representative manages retail and commercial credit inquiries, including payouts, renewals, and property tax administration. They ensure all documentation complies with legal, risk, and securitization requirements while maintaining accurate financial records.
Hybrid · Hamilton
The incumbent acts as a member ambassador to assess financial needs, provide product solutions, and identify cross-selling opportunities. They are also responsible for maintaining a cash drawer, executing transactions with high accuracy, and referring complex member needs to senior staff.
On-site · Brampton
The Community Business Banking Officer is responsible for proactive outbound calling to members to identify and meet their financial needs through banking, credit, and investment solutions. The role involves driving sales targets, managing member relationships, and collaborating with internal partners to optimize business opportunities.
On-site · Toronto
The Senior Risk Analyst supports the execution and enhancement of the Enterprise Risk Management program through oversight, risk reporting, and effective challenge. They act as a subject-matter expert, providing guidance to business partners and monitoring risks against the Board-approved Risk Appetite Framework.
On-site · Brampton
The Member Service Representative provides professional service by processing financial transactions and identifying member needs to promote appropriate products. They also assist in branch operations, maintain compliance with policies, and contribute to individual and branch sales goals.
On-site · Toronto
The Personal Banking Officer is responsible for proactive outbound calling to members to identify financial needs and promote banking products. They manage a portfolio of business and community accounts while providing financial advice and meeting established sales targets.
On-site · Ottawa
The Commercial Services Support Officer provides administrative support for commercial and SME portfolios, including loan disbursements and transaction processing. They ensure all documentation meets regulatory and internal standards while maintaining effective communication with clients and internal departments.
On-site
The Manager, Personal Finance supports the Branch Manager in strategic planning, sales activity execution, and the administration of service functions. They provide leadership through coaching, performance monitoring, and ensuring team adherence to operational and compliance standards.
On-site · Rainy River
The Member Service Representative provides professional financial services, processes transactions, and identifies member needs to promote Alterna products. The role focuses on delivering an excellent member experience while ensuring adherence to operational policies and security procedures.
On-site
The Personal Banking Officer leads outbound contact with members to understand their banking needs and provide credit and investment solutions. The role focuses on generating appointments, meeting sales targets, and managing business relationships to grow the portfolio.
