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Alterna Savings

Verified Job Source

Discover the Good in Banking®

Ottawa, ON

Financial Services
501–1,000 people

About

Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking® for over 115 years. As the first full-service, member-owned cooperative financial institution outside Quebec, Alterna Savings shares its expertise with over 206,000 members through a network of 39 branches across Ontario, a Contact Centre, and digital channels. Members and customers also benefit from industry-leading online brokerage and investment management services and have access to over 42,000 surcharge-free ATMs in North America.

Open positions

Mortgage Retention Specialist

On-site · Ottawa

The Mortgage Retention Specialist manages the mortgage renewal journey to retain existing business and grow the mortgage portfolio. They identify opportunities to cross-sell additional financial products and provide expert advice to members regarding residential mortgage financing.

Commercial Services Support Officer

On-site · Ottawa

The CSSO provides administrative support for commercial and SME portfolios, focusing on loan disbursements and portfolio maintenance. They are responsible for ensuring funding conditions are met and maintaining accurate records within the banking system.

Commercial Services Support Officer

On-site · Ottawa

The Commercial Services Support Officer provides administrative support for commercial and SME portfolios, including loan disbursements and transaction processing. They ensure all documentation meets regulatory and internal standards while maintaining effective communication with clients and internal departments.

Personal Banking Advisor

On-site · Toronto

The Personal Banking Advisor manages a portfolio of members with complex financial needs, focusing on growing the book of business through credit and investment solutions. They act as a branch expert and liaison for Wealth Management and SME teams to ensure comprehensive member service.

Personal Banking Associate

On-site · Ottawa

The Personal Banking Associate acts as the primary point of contact for members, assessing their financial needs to provide appropriate products and services. They contribute to sales targets by proactively promoting banking solutions and referring complex needs to appropriate branch partners.

Personal Banking Officer

On-site · Toronto

The Personal Banking Officer leads outbound contact with members to understand their financial needs and provide credit and investment solutions. The role focuses on meeting sales targets, managing business relationships, and referring high-value clients to senior bankers.

Personal Banking Advisor

On-site · Toronto

The Personal Banking Advisor manages an assigned portfolio of members to meet their complex credit and investment needs through proactive relationship management. They act as a branch liaison with wealth management and SME teams while providing expert financial advice and mentoring staff.

Manager, Personal Finance

On-site · Ontario

The Manager, Personal Finance supports the Branch Manager in strategic planning, sales activity execution, and the administration of service functions. They provide leadership through coaching, performance monitoring, and ensuring team adherence to operational and compliance standards.

Personal Banking Associate - Teller

On-site · Alberton

The associate serves as a dual-role banker and teller, responsible for assessing member financial needs and providing appropriate product solutions. They also manage cash drawers, perform transactional duties, and identify opportunities for cross-selling and up-selling banking services.

Branch Manager

On-site · Ottawa

The Branch Manager provides overall leadership to achieve sales objectives, operational effectiveness, and superior member experiences. They are responsible for coaching staff, managing branch operations, and implementing strategies to drive growth and profitability.

Commercial Services Support Officer (6 Months Term)

On-site

Job Details Description Job Type: Term (6 Month) Vacancy Status: This is an existing position Target Salary Range: $23.50-$25 Hourly The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total rewards package during the hiring process. Scope of Position The CSSO works with account management staff and the leadership team to provide effective service & fulfillment for Alterna’s Commercial and SME/Community portfolio members. The CSSO provide…

Member Service Representative

On-site · Rainy River

The Member Service Representative provides professional financial services, processes transactions, and identifies member needs to promote Alterna products. The role focuses on delivering an excellent member experience while ensuring adherence to operational policies and security procedures.

Personal Banking Officer

On-site · Toronto

The Personal Banking Officer leads outbound member contact to understand financial needs and consolidate share of wallet through proactive calling and appointments. They provide medium to high complexity financial advice regarding credit and investments while meeting sales targets and managing business relationships.

Advisor Assistant

On-site · Ottawa

Provide day-to-day administrative and operational support to Wealth Management Advisors, including client onboarding, KYC maintenance, and transaction documentation. Assist in conducting investment research and managing client communications to enhance advisor productivity and business growth.

Leasing and Contract Administrator

On-site · Ottawa

The role involves overseeing the administration of lease agreements, contracts, and related documentation to ensure compliance and efficiency. It also includes managing vendor contracts, performing financial reconciliations, and acting as a liaison between landlords, tenants, and internal departments.

Manager, Finance Operations

On-site · Ottawa

The Manager of Finance Operations provides strategic leadership over the Accounting, Payroll, and Accounts Payable functions to ensure operational effectiveness. Key duties include overseeing balance sheet reconciliations, managing multi-province payroll, and leading departmental goal setting and audits.

Personal Banking Associate

On-site · Ottawa

Acts as the primary ambassador for new members by assessing financial needs and providing appropriate banking products and services. Focuses on meeting sales targets through proactive cross-selling and referring complex cases to branch partners.

Personal Banking Associate (Hybrid)

Hybrid · Toronto

The role focuses on meeting sales targets by providing banking products and services that satisfy member needs. Responsibilities include managing transactions, providing basic investment and credit advice, and identifying high-value member referrals.

Advisor Assistant

On-site · Ottawa

Provide day-to-day operational and administrative support to Wealth Management advisors to maximize their productivity and business growth. This includes managing client onboarding, maintaining KYC documentation, and assisting with investment research and client inquiries.

Credit Operations Representative

On-site

Job Type: Full-Time / Part-Time / Contract / Casual] Vacancy Status: This posting is for an existing vacancy Target Salary Range: $ 45,255- $55,000 The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total rewards package during the hiring process. Scope of Position The Credit Operations Representative will be the “service center” for all e-mail and telephone inquiries to support Retail and Commercial Credit Services Products. These include…