Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking® for over 115 years. As the first full-service, member-owned cooperative financial institution outside Quebec, Alterna Savings shares its expertise with over 206,000 members through a network of 39 branches across Ontario, a Contact Centre, and digital channels. Members and customers also benefit from industry-leading online brokerage and investment management services and have access to over 42,000 surcharge-free ATMs in North America.
On-site · Orleans
The Manager, Personal Finance supports the Branch Manager in strategic planning, sales operations, and the administration of service activities. They provide leadership, coaching, and performance management to a team of sales professionals to ensure branch targets and compliance standards are met.
On-site · Toronto
The Manager, AML/ATF Governance is responsible for developing and implementing the AML/ATF program framework while ensuring organizational compliance with laws and regulations. They oversee quality control operations, manage policy updates, and provide expert guidance to internal stakeholders regarding risk mitigation.
On-site · Ottawa
The Credit Operations Representative manages retail and commercial credit inquiries, including payouts, renewals, and property tax administration. They ensure all documentation complies with legal, risk, and securitization requirements while maintaining accurate financial records.
Hybrid · Hamilton
The incumbent acts as a member ambassador to assess financial needs, provide product solutions, and identify cross-selling opportunities. They are also responsible for maintaining a cash drawer, executing transactions with high accuracy, and referring complex member needs to senior staff.
On-site · Brampton
The role focuses on proactive outbound contact with personal and small business members to identify banking and cash management needs. The officer is responsible for meeting sales targets by providing credit and investment solutions and referring high-value clients to senior partners.
On-site · Brampton
Supports the Branch Manager in strategic planning and administration of sales and service functions. Leads a team of sales professionals through coaching, performance monitoring, and oversight of operational cash and compliance controls.
On-site · Brampton
The Community Business Banking Officer is responsible for proactive outbound calling to members to identify and meet their financial needs through banking, credit, and investment solutions. The role involves driving sales targets, managing member relationships, and collaborating with internal partners to optimize business opportunities.
On-site · Toronto
The incumbent acts as an ambassador for the credit union, assessing member needs to provide appropriate financial products and services. They are responsible for meeting sales targets, managing transactions, and identifying opportunities for cross-selling and up-selling.
On-site · Ottawa
The AML/ATF Officer is responsible for daily transaction review, analysis, and investigation to detect money laundering and terrorist financing activities. They will manage FINTRAC reporting, conduct ongoing monitoring, and provide compliance support to internal departments.
On-site · Toronto
The Senior Risk Analyst supports the execution and enhancement of the Enterprise Risk Management program through oversight, risk reporting, and effective challenge. They act as a subject-matter expert, providing guidance to business partners and monitoring risks against the Board-approved Risk Appetite Framework.
On-site
The Organizational Development Administrator supports the implementation and maintenance of talent development, management, and culture programs. They are responsible for administering the Learning Management System, coordinating onboarding, and managing rewards and recognition initiatives.
On-site · Brampton
The Member Service Representative provides professional service by processing financial transactions and identifying member needs to promote appropriate products. They also assist in branch operations, maintain compliance with policies, and contribute to individual and branch sales goals.
On-site · Toronto
The Personal Banking Officer is responsible for proactive outbound calling to members to identify financial needs and promote banking products. They manage a portfolio of business and community accounts while providing financial advice and meeting established sales targets.
Hybrid · Thunder Bay
The role involves acting as an ambassador for the organization by assessing member needs, providing financial advice, and cross-selling banking products. Additionally, the associate is responsible for maintaining a cash drawer, processing transactions, and ensuring compliance with security and regulatory guidelines.
On-site · Brampton
The Personal Banking Associate acts as an ambassador for new members, proactively identifying financial needs and promoting banking products and services. They are responsible for meeting sales targets, handling walk-in traffic, and providing education on transactional banking and credit solutions.
On-site · Ottawa
The Mortgage Retention Specialist manages the mortgage renewal journey to retain existing business and grow the mortgage portfolio. They identify opportunities to cross-sell additional financial products and provide expert advice to members regarding residential mortgage financing.
On-site · Ottawa
The Commercial Services Support Officer provides administrative support for commercial and SME portfolios, including loan disbursements and transaction processing. They ensure all documentation meets regulatory and internal standards while maintaining effective communication with clients and internal departments.
On-site · Toronto
The Personal Banking Advisor manages an assigned portfolio of members to meet their complex credit and investment needs through proactive relationship management. They act as a branch liaison with wealth management and SME teams while providing expert financial advice and mentoring staff.
On-site · Ontario
The Manager, Personal Finance supports the Branch Manager in strategic planning, sales activity execution, and the administration of service functions. They provide leadership through coaching, performance monitoring, and ensuring team adherence to operational and compliance standards.
On-site · Alberton
The associate serves as a dual-role banker and teller, responsible for assessing member financial needs and providing appropriate product solutions. They also manage cash drawers, perform transactional duties, and identify opportunities for cross-selling and up-selling banking services.
