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Alterna Savings

Verified Job Source

Discover the Good in Banking®

Ottawa, ON

Financial Services
501–1,000 people

About

Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking® for over 115 years. As the first full-service, member-owned cooperative financial institution outside Quebec, Alterna Savings shares its expertise with over 206,000 members through a network of 39 branches across Ontario, a Contact Centre, and digital channels. Members and customers also benefit from industry-leading online brokerage and investment management services and have access to over 42,000 surcharge-free ATMs in North America.

Open positions

Personal Banking Officer

On-site · Toronto

The Personal Banking Officer is responsible for proactively contacting members to assess their financial needs and provide tailored investment and credit solutions. They contribute to branch sales targets by managing relationships, identifying sales opportunities, and delivering high-quality financial advice.

Credit Operations Representative (1 year Term)

On-site · Ottawa

The Credit Operations Representative acts as a service center for retail and commercial credit inquiries, managing commitments, payouts, and renewals. They are responsible for ensuring accurate documentation, regulatory compliance, and the efficient processing of mortgage and loan transactions.

Personal Banking Advisor

On-site · Toronto

The Personal Banking Advisor is responsible for meeting with members to assess their financial needs and provide tailored advice on credit and investment products. They must proactively promote banking services, manage member portfolios, and contribute to team sales targets while maintaining strong relationships with business partners.

Personal Banking Officer

On-site · Toronto

The Personal Banking Officer is responsible for proactively promoting and selling a full range of banking products to meet member financial needs. They manage business relationships, contribute to sales targets, and provide expert financial advice regarding credit and investment solutions.

Personal Banking Associate (Hybrid)

Hybrid · Innisfil

The Personal Banking Associate contributes to sales targets by assessing member financial needs and providing appropriate banking products and services. They are responsible for managing member interactions, cross-selling, and maintaining compliance with regulatory guidelines.

Virtual Advisor, Wealth Desk

On-site · Burlington

The Virtual Advisor manages and retains a portfolio of member relationships with less complex investment needs through digital channels. They provide investment advice, perform portfolio reviews, and ensure compliance while referring complex cases to senior advisors.

Virtual Advisor, Wealth Desk

On-site · Burlington

The Virtual Advisor manages a portfolio of member relationships with less complex investment needs, providing advice and service through digital channels. They are responsible for portfolio growth, retention, and identifying opportunities for asset consolidation while maintaining compliance standards.

Credit Operations Representative (1 year Term)

On-site · Ottawa

Prepare and process credit and mortgage documentation, payouts, funding, discharges, transactions, and property tax accounts for retail and commercial products. Ensure accuracy, regulatory and privacy compliance, timely processing, quality control, and effective support for members, internal teams, legal representatives, and financial institutions.

Operational Risk & Controls Manager

On-site · Ottawa

The Operational Risk & Controls Manager supports the business by ensuring key operational, conduct, and compliance risks are effectively controlled and monitored. They are responsible for maintaining risk and control matrices, tracking KPIs/KRIs, and coordinating incident reporting to ensure regulatory compliance.

Technical Product Manager - Digital Channel Applications

On-site · Ottawa

The Technical Product Manager will support the product vision and roadmap for digital channel applications while overseeing the full development lifecycle. They will partner with stakeholders to translate requirements into user stories and manage vendor relationships to ensure high-quality delivery.

Personal Banking Officer

On-site · Toronto

The Personal Banking Officer is responsible for proactive outbound calling to meet member financial needs and drive sales targets. They provide expert financial advice on credit and investment products while maintaining strong relationships with members and business partners.

Wealth Banker

On-site · Toronto

The Wealth Banker is responsible for driving investment-oriented financial advice, asset consolidation, and new client acquisition within assigned branches. They manage an assigned portfolio of members, providing proactive relationship management and financial planning to meet investment needs.

Marketing Project Manager

On-site · Toronto

The Marketing Project Manager leads and coordinates strategic marketing and cross-functional initiatives from planning through implementation. They act as a central point of integration to ensure projects are delivered on time, within scope, and aligned with organizational priorities.

Personal Banking Associate

On-site · Toronto

The Personal Banking Associate acts as an ambassador for new members, managing walk-in requests and referrals while proactively promoting banking products and services. They are responsible for assessing member financial needs, providing education, and meeting sales targets through effective cross-selling and up-selling.

Virtual Advisor, Wealth Desk

On-site · Burlington

The Virtual Advisor manages and retains a portfolio of member relationships with less complex investment needs through digital channels. They provide investment advice, perform portfolio reviews, and refer complex planning needs to senior advisors.

Member Service Specialist (Bilingual) - 1 Year Term

On-site · Ottawa

The Member Service Specialist acts as an ambassador for the bank, providing exceptional service and solving member requests via the contact center. They are responsible for meeting sales targets by identifying member needs and cross-selling or up-selling appropriate financial products and services.

Community Business Banking Officer

On-site · Toronto

The Community Business Banking Officer is responsible for proactive outbound calling to members to identify and meet their financial needs through product sales and advice. They manage relationships, drive sales targets, and provide complex credit and investment solutions while ensuring compliance with risk and anti-money laundering policies.

Manager, Personal Finance

On-site · Orleans

The Manager, Personal Finance supports the Branch Manager in strategic planning, sales operations, and the administration of service activities. They provide leadership, coaching, and performance management to a team of sales professionals to ensure branch targets and compliance standards are met.

Credit Operations Representative (1 year Term)

On-site · Ottawa

The Credit Operations Representative manages retail and commercial credit inquiries, including payouts, renewals, and property tax administration. They ensure all documentation complies with legal, risk, and securitization requirements while maintaining accurate financial records.

Manager, AML/ATF Governance

On-site · Toronto

The Manager, AML/ATF Governance is responsible for developing and implementing the AML/ATF program framework while ensuring organizational compliance with laws and regulations. They oversee quality control operations, manage policy updates, and provide expert guidance to internal stakeholders regarding risk mitigation.