Transportation Customer Service Specialist

Job summary

Provide professional customer service while supporting daily transportation operations, responding to inquiries, and helping resolve issues. Coordinate updates and information with internal teams and stakeholders, and maintain accurate records using Microsoft Office tools.

Job details

Location: Brampton, ON (Hybrid, 4 days on-site, Fridays remote) Language: Strong written and verbal English communication skills. Fluency in at least one of the following languages - Cantonese, Italian, Spanish, Portuguese or French - is required. Duration: 6-month contract Pay Rate: $25–$26 per hour Schedule: Monday to Friday, 7:00 AM to 3:00 PM Background Check Requirement: Criminal background check and professional reference checks About the Opportunity Are you a customer service professional who thrives in a fast-paced, collaborative environment? We're looking for a bilingual Transportation Customer Service Specialist to join a dynamic transportation team in Brampton, supporting daily operations and delivering exceptional service. In this role, you'll work closely with the transportation team to keep communication flowing and operations running smoothly. This is a great opportunity to bring your customer service expertise to a transportation-focused environment, even if you haven't worked in the industry before! What's In It for You • Opportunity to gain valuable transportation and logistics experience. • A supportive, team-oriented environment where collaboration matters. • Hybrid work arrangement with Fridays working from home. • Strong potential for contract extension and opportunities for growth. Your Responsibilities • You'll provide responsive, professional customer service while supporting daily transportation operations. • You'll collaborate with analysts, customer service representatives and managers to address inquiries and resolve issues. • You'll communicate clearly with internal teams and stakeholders to ensure timely updates and follow-through. • You'll help coordinate information across various transportation categories and operational priorities. • You'll maintain accurate records and use Microsoft Office tools to support day-to-day activities. Skills and Qualifications • Previous customer service experience, ideally in a fast-paced or operations-focused environment. • Strong written and verbal English communication skills, with fluency in at least one of Cantonese, Italian, Spanish, Portuguese or French. • Proficiency in Microsoft Office applications. • Excellent interpersonal skills and a customer-first approach. • Strong organizational skills, attention to detail and the ability to manage competing priorities. • A collaborative, adaptable mindset and willingness to learn. Why Partner with Altis If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

What you’ll do

Provide professional customer service while supporting daily transportation operations, responding to inquiries, and helping resolve issues. Coordinate updates and information with internal teams and stakeholders, and maintain accurate records using Microsoft Office tools.

Requirements

Previous customer service experience is required, ideally in a fast-paced or operations-focused environment, along with strong English communication skills and fluency in at least one of Cantonese, Italian, Spanish, Portuguese, or French. Candidates should be proficient in Microsoft Office and demonstrate strong interpersonal, organizational, collaboration, and prioritization skills.

Benefits

• Transportation And Logistics Experience
• Supportive Team-Oriented Environment
• Hybrid Work Arrangement
• Potential Contract Extension
• Growth Opportunities

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Spanish · Preferred
• French · Preferred
• Microsoft Office · Preferred
• interpersonal skills · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Prioritization · Preferred
• Collaboration · Preferred
• adaptability · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Written Communication
• Verbal Communication
• Cantonese
• Italian
• Spanish
• Portuguese
• French
• Microsoft Office
• Interpersonal Skills
• Organization
• Attention To Detail
• Prioritization
• Collaboration
• Adaptability
• Recordkeeping

Job areas

• Customer Service & Support
• Transportation
• Logistics

More jobs from Altis