Operations Manager, AMZL

Job summary

The Operations Manager leads a team of salaried and hourly employees to maintain high standards of safety, quality, and productivity within the Amazon logistics network. They are responsible for executing productivity plans, managing site projects, and collaborating with support teams to ensure timely customer deliveries.

Job details

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. This Operations Manager will lead and develop a team of salaried and hourly talent, responsible for engaging their team during shifts to maintain the highest levels of safety, quality, attendance, and performance. Managers provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. This role plays a key part in maintaining customer expectations to ensure orders are delivered at the right time, to the right location. Key job responsibilities Key Job Responsibilities Support, mentor, and motivate salaried and hourly workforce Lead large-scope projects with site and regional impact Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance Manage safety, quality, productivity, and customer delivery promises Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives Lift up to 49 pounds and frequently push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise level varies and can be loud Work in an environment subject to variable temperatures and weather (delivery stations include outside loading departments) Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications: - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, MB, Winnipeg - 98,900.00 - 165,200.00 CAD annually

What you’ll do

The Operations Manager leads a team of salaried and hourly employees to maintain high standards of safety, quality, and productivity within the Amazon logistics network. They are responsible for executing productivity plans, managing site projects, and collaborating with support teams to ensure timely customer deliveries.

Requirements

Candidates must have at least 3 years of employee and performance management experience along with a bachelor's degree or equivalent. The role requires the ability to work a flexible schedule and perform physical tasks such as lifting up to 49 pounds and standing for long shifts.

Benefits

• Health insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Prescription insurance
• Basic life insurance
• AD&D insurance
• Registered Retirement Savings Plan
• Deferred Profit Sharing Plan
• Paid time off

Listed skills

• Quality assurance · Preferred
• Operations Management · Preferred
• Safety Compliance · Preferred
• Communication · Preferred
• Logistics · Preferred
• Team Leadership · Preferred
• Project management · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operations management
• Team leadership
• Performance management
• Data-driven decision making
• Analytical problem-solving
• Project management
• Productivity planning
• Safety compliance
• Quality assurance
• Lean techniques
• Process improvement
• Mentoring
• Workforce management
• Logistics
• Communication
• Business Metrics
• Business Objectives
• Time Off Management
• Shift Work
• Data-Driven Decision Making
• Performance Management
• Problem Solving
• Loss Prevention
• Medical Prescription
• Operations Management
• Operations
• Performance Metric
• Quality Assurance
• Restricted Stock
• Safety Engineering
• Process Improvement

Job areas

• Logistics
• Management & Leadership
• Manufacturing
• Security & Safety
• Operations Manager
• Operations Manager (General)
• Manufacturing Managers
• General and Operations Managers

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