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Spécialiste service client

French posting
  • Lévis, QC
  • Hybrid
  • Posted Sep 1, 2026
  • 1 position

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Minimum education
College diploma
Posting language
French
Working hours
40 hours per week

Job summary

The Customer Service Specialist will build and maintain strong client relationships while managing sales opportunities and service renewals. They are responsible for daily sales operations, including order processing, CRM management, and preparing personalized proposals for major accounts.

Job details

The Customer Service Specialist will build and maintain strong client relationships while managing sales opportunities and service renewals. They are responsible for daily sales operations, including order processing, CRM management, and preparing personalized proposals for major accounts. Candidates must have at least two years of experience in sales or customer service and be bilingual in English and French. Proficiency with CRM tools and a willingness to utilize artificial intelligence for productivity are essential for success in this role.

What you’ll do

The Customer Service Specialist will build and maintain strong client relationships while managing sales opportunities and service renewals. They are responsible for daily sales operations, including order processing, CRM management, and preparing personalized proposals for major accounts.

Requirements

Candidates must have at least two years of experience in sales or customer service and be bilingual in English and French. Proficiency with CRM tools and a willingness to utilize artificial intelligence for productivity are essential for success in this role.

Benefits

  • Competitive vacation policy
  • Group insurance
  • RRSP
  • EAP
  • Telemedicine
  • Hybrid work
  • Flexible schedule

Listed skills

  • Customer service · Preferred
  • Account Management · Preferred
  • Data analysis · Preferred
  • Sales · Preferred
  • Communication · Preferred
  • Microsoft Office · Preferred
  • Salesforce · Preferred
  • CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer service
  • Sales
  • Relationship management
  • CRM
  • Salesforce
  • Microsoft Office
  • Communication
  • Administrative tasks
  • Artificial intelligence
  • Data analysis
  • Account management
  • Order processing
  • Strategic decision making
  • Bilingualism

Job areas

  • Customer Service & Support
  • Sales
  • Administrative
  • Technology

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