Spécialiste service client
- Lévis, QC
- Hybrid
- Posted Sep 1, 2026
- 1 position
Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- College diploma
- Posting language
- French
- Working hours
- 40 hours per week
Job summary
The Customer Service Specialist will build and maintain strong client relationships while managing sales opportunities and service renewals. They are responsible for daily sales operations, including order processing, CRM management, and preparing personalized proposals for major accounts.
Job details
The Customer Service Specialist will build and maintain strong client relationships while managing sales opportunities and service renewals. They are responsible for daily sales operations, including order processing, CRM management, and preparing personalized proposals for major accounts. Candidates must have at least two years of experience in sales or customer service and be bilingual in English and French. Proficiency with CRM tools and a willingness to utilize artificial intelligence for productivity are essential for success in this role.
What you’ll do
The Customer Service Specialist will build and maintain strong client relationships while managing sales opportunities and service renewals. They are responsible for daily sales operations, including order processing, CRM management, and preparing personalized proposals for major accounts.
Requirements
Candidates must have at least two years of experience in sales or customer service and be bilingual in English and French. Proficiency with CRM tools and a willingness to utilize artificial intelligence for productivity are essential for success in this role.
Benefits
- Competitive vacation policy
- Group insurance
- RRSP
- EAP
- Telemedicine
- Hybrid work
- Flexible schedule
Listed skills
- Customer service · Preferred
- Account Management · Preferred
- Data analysis · Preferred
- Sales · Preferred
- Communication · Preferred
- Microsoft Office · Preferred
- Salesforce · Preferred
- CRM · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Sales
- Relationship management
- CRM
- Salesforce
- Microsoft Office
- Communication
- Administrative tasks
- Artificial intelligence
- Data analysis
- Account management
- Order processing
- Strategic decision making
- Bilingualism
Job areas
- Customer Service & Support
- Sales
- Administrative
- Technology
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