Assistant Manager - Wine Retail

#BeExtraordinary At The Wine Shop, we look forward to celebrating every occasion with our customers! Whether they're hosting a dinner party, enjoying a solo glass, celebrating a birthday, or maybe an engagement - our team is right around the corner to help them select the perfect match and provide fun wine know-how along the way. As part of Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day. We are hiring for an Assistant Store Manager. This is a unique leadership position with responsibilities across multiple store locations. The Wine Shop (TWS) is a vibrant and healthy one hundred and one store retail system devoted to pouring extraordinary into everyday life through best in class customer service, products and experiences! We are seeking an inspirational leader, focused on delivering extraordinary customer experiences and building a collaborative environment. The Assistant Retail Manager will be accountable for supporting store operations and teammate training & engagement. We offer a growing retail and ecommerce company, unique environment, wine education and training, leadership development, competitive hourly rates and many discounts and perks. We are looking for a leader with: Minimum 2 years leadership experience in retail sales and/or customer service. Smart Serve Certification Proven leadership results Exemplary customer service and communication skills A strong business sense with a creative desire to increase sales Working knowledge of Windows applications, including Word and Excel Flexibility for evening and weekend work on a weekly basis. Ability to lift up to 40lbs on a regular basis, as well as frequent need to stand, bend, and twist This teammate will be accountable for: Leading and modelling best in class customer experiences with a focus on driving sales & customer service. Supporting in executing business strategies to meet/exceed financial objectives. Supporting in recruiting, developing and motivating teammates. Maintaining awareness and reporting on competition in the marketplace. Challenging the status quo! Being innovative within Region and share best practices to impact performance across the organization. #APSJ We offer... Competitive hourly rate with annual increases, starting at $17.60/hour Monthly wine allotment Best-in-class wine education and development Employee discount on products Employee Assistance Program & Employee Wellness Program We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email [email protected] Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. This role is being posted to fill an existing vacancy.

The Assistant Retail Manager is responsible for supporting store operations, training teammates, and driving sales through exceptional customer service. They will also assist in executing business strategies and maintaining competitive awareness across multiple store locations.

Candidates must have a minimum of 2 years of leadership experience in retail or customer service and hold a Smart Serve Certification. Proficiency in Windows applications and the physical ability to lift up to 40lbs are also required.

• Monthly wine allotment • Wine education and development • Employee discount • Employee Assistance Program • Employee Wellness Program

• Customer servicePreferred
• LeadershipPreferred
• Microsoft ExcelPreferred
• Microsoft WordPreferred
• Communication SkillsPreferred
• Sales GrowthPreferred

Identified from the job description. Confirm important requirements above.

• Retail sales
• Customer service
• Leadership
• Team training
• Business strategy
• Communication skills
• Sales growth
• Windows applications
• Microsoft Word
• Microsoft Excel
• Smart Serve Certification
• Market analysis
• Recruiting
• Staff motivation
• Retail Operations
• Wine Education
• Lifting Ability
• Business Acumen
• Customer Service
• Communication
• E-Commerce Management
• Employee Assistance Programs
• Sales
• Innovation
• Leadership Development
• Retail Sales
• Business Strategies

• Retail
• Management & Leadership
• Customer Service & Support
• Sales
• Food & Beverage
• Assistant Manager
• Assistant Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week