Branch Administrator

Job summary

The Branch Administrator provides comprehensive administrative support to all departments, including data processing, project management, and billing. They also assist the operations and sales teams while ensuring compliance with company policies and health and safety standards.

Job details

Branch Administrator Role Summary: Our Anjou office is looking for Branch Administrator to join the team. The main job duties and responsibilities of this role will be to support all aspects of administration for the branch. Job Responsibilities: Provide administrative support as needed for all departments Process data and documents as required for company reports, within company systems and for company retention Assist the Operations team with support and information as may be required Close projects and work orders and process billings Manage and resolve disputes with customers according to company policies Provide support to sales and order entry team to provide company compliance documents as requested by customers Check/respond to email and phone inquiries Order branch office supplies Responsible for complying with all company standards & procedures. Follow established health & safety procedures; report all accidents and hazards to the appropriate personnel. Other duties as assigned by the reporting Manager Job Requirements: Post-Secondary education in Office Administration or a related discipline preferred Minimum of 3+ years of experience in a fast-paced administrative environment Excellent written and verbal communication skills Strong customer service and interpersonal skills Highly organized and able to work under pressure Flexibility to multi-task in a fast-paced environment Computer skills, Microsoft Office (Word, Excel) Bilingual French and English spoken and written is essential More about the position: Ability to work with minimal supervision/self-motivated and desire to work on a winning team Ability to work under pressure with meeting timelines Excellent presentation and time management skills Strong analytical, organizational, and communications skills Self-motivator with a positive outlook Strong interpersonal skills and effective at building relationships - with a strong client service orientation Adaptable to changing environments Detail-oriented and strong organizational skills Goes beyond job requirements to seek opportunities and generate ideas for improvement Background Check Requirements: As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions: Criminal Background Check Reference Check We thank all applicants for their interest however, only those candidates selected for an interview will be contacted. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

What you’ll do

The Branch Administrator provides comprehensive administrative support to all departments, including data processing, project management, and billing. They also assist the operations and sales teams while ensuring compliance with company policies and health and safety standards.

Requirements

Candidates should have at least 3 years of experience in a fast-paced administrative environment and post-secondary education in Office Administration. Proficiency in Microsoft Office and bilingualism in French and English are essential requirements for this role.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Administrative Support · Preferred
• Microsoft Office · Preferred
• Communication Skills · Preferred
• Project management · Preferred
• Billing · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Data processing
• Project management
• Billing
• Customer service
• Order entry
• Microsoft Office
• Communication skills
• Time management
• Analytical skills
• Organizational skills
• Bilingualism
• Conflict resolution
• Health and safety compliance
• Office Supply Management
• Administrative Support
• Workplace Inclusivity
• Office Administration
• Organizational Skills
• Order Entry
• Bilingual (French/English)
• Safety Procedures
• Self-Motivation
• Microsoft Word
• Microsoft Excel
• Customer Service
• Communication
• Computer Literacy
• Sales
• Interpersonal Communications
• Microsoft Outlook
• Multitasking
• Operations
• Presentations
• Time Management
• Verbal Communication Skills
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Management & Leadership
• Branch Administrator
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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