Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Senior Manager is responsible for driving store performance goals, executing operational strategies, and fostering an inclusive environment. They lead and develop a diverse team while ensuring exceptional customer service and maintaining company standards.
Job details
The Senior Manager is responsible for driving store performance goals, executing operational strategies, and fostering an inclusive environment. They lead and develop a diverse team while ensuring exceptional customer service and maintaining company standards. Candidates must have at least 3 years of leadership experience in retail, sales, or a related field. Proficiency in English is required, and the role demands availability for nights, weekends, and public holidays.
What you’ll do
The Senior Manager is responsible for driving store performance goals, executing operational strategies, and fostering an inclusive environment. They lead and develop a diverse team while ensuring exceptional customer service and maintaining company standards.
Requirements
Candidates must have at least 3 years of leadership experience in retail, sales, or a related field. Proficiency in English is required, and the role demands availability for nights, weekends, and public holidays.
Listed skills
- Customer service · Preferred
- Problem solving · Preferred
- Training · Preferred
- Mentorship · Preferred
- Leadership · Preferred
- Decision Making · Preferred
- Communication · Preferred
- Coaching · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Leadership
- Retail management
- Customer service
- Team development
- Operational strategy
- Performance management
- Conflict resolution
- Mentorship
- Coaching
- Decision making
- Communication
- Inclusion and diversity
- Problem solving
- Recruiting
- Training
- Asset protection
Job areas
- Retail
- Management & Leadership
- Customer Service & Support
- Sales
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