Events Operator Lead

Job summary

Schedules and assigns daily work, oversees catering and premium-service tasks, and trains staff on job duties, food safety, sanitation, and customer service. Sets up and maintains service areas, anticipates guest needs, follows safety procedures, and protects company assets.

Job details

Job Description The Events Operator Lead is responsible for the oversight or delegation of responsibilities within catering and/or other premium services operations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.- Job Responsibilities Schedules and assigns daily work assignments within a premium services operation Oversees the completion of tasks within a catering, restaurant, or suites environment Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc. Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc. Ensures service areas are maintained including replenishment of product, cleanliness, etc. Provides excellent customer service, anticipating guests' needs Maintains a positive attitude towards guests, customers, clients, co-workers, etc. Adheres to Aramark safety policies and procedures including proper food safety and sanitation Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous experience as a supervisor in a related role preferred Previous experience as a server or in a food service role required Demonstrates excellent customer service skills Demonstrates excellent communication and interpersonal skills, both written and verbal Requires ability to work independently with limited supervision Working knowledge of food safety principles and procedures Must be able to obtain a food safety certification Must be available to work flexible hours including evenings and weekends This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

What you’ll do

Schedules and assigns daily work, oversees catering and premium-service tasks, and trains staff on job duties, food safety, sanitation, and customer service. Sets up and maintains service areas, anticipates guest needs, follows safety procedures, and protects company assets.

Requirements

Previous food-service experience is required, and supervisory experience in a related role is preferred. Candidates should have strong customer-service, communication, and interpersonal skills, food-safety knowledge, the ability to work independently, availability for flexible evening and weekend hours, and the ability to obtain food-safety certification.

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Food safety · Preferred
• Team Supervision · Preferred
• Communication · Preferred
• Sanitation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Scheduling
• Work Assignment
• Team Supervision
• Staff Training
• Food Safety
• Sanitation
• Customer Service
• Communication
• Interpersonal Skills
• Catering Operations
• Event Setup
• Inventory Replenishment
• Independent Work
• Asset Security

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

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