Account Operations Representative – Temporary

Job summary

The role involves managing day-to-day order operations, supporting B2B sales programs, and maintaining accurate commercial data across systems. You will also collaborate with cross-functional teams to drive process improvements and ensure a seamless customer experience.

Job details

The role involves managing day-to-day order operations, supporting B2B sales programs, and maintaining accurate commercial data across systems. You will also collaborate with cross-functional teams to drive process improvements and ensure a seamless customer experience. Candidates must have at least 2 years of customer-facing experience and 1 year of B2B sales support experience. Proficiency in Microsoft Excel, Salesforce, and SAP is required, along with strong organizational and communication skills.

What you’ll do

The role involves managing day-to-day order operations, supporting B2B sales programs, and maintaining accurate commercial data across systems. You will also collaborate with cross-functional teams to drive process improvements and ensure a seamless customer experience.

Requirements

Candidates must have at least 2 years of customer-facing experience and 1 year of B2B sales support experience. Proficiency in Microsoft Excel, Salesforce, and SAP is required, along with strong organizational and communication skills.

Benefits

• Extended health coverage
• Dental coverage
• Vision coverage
• Mental health support
• Fertility benefits
• Gender-affirming care
• Employee Assistance Program
• RRSP matching
• Annual Incentive Plan
• Employee Stock Purchase program
• Paid time off
• Wellness time
• No Wasted Day program
• Parental leave top-up
• Professional development
• Employee discounts
• Pro Deals

Listed skills

• SAP · Preferred
• Process Optimization · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Collaboration · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Reporting · Preferred
• Logistics · Preferred
• Microsoft Office · Preferred
• Salesforce · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• B2B sales support
• Order management
• Logistics
• Salesforce
• SAP
• Microsoft Office
• Excel
• Process optimization
• Data maintenance
• Reporting
• Communication
• Collaboration
• Problem-solving
• Attention to detail

Job areas

• Customer Service & Support
• Sales
• Logistics
• Retail
• Administrative

More jobs from Arc'teryx Equipment