Receptionist

Job summary

Welcome visitors, direct them to the appropriate people, and answer, screen, and forward incoming calls. Maintain a tidy and well-stocked reception area and provide administrative and clerical support across the office.

Job details

We are looking for a Receptionist to manage our front desk of our Victoria office on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist with Associa BC, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and time management skills are essential for this position. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Perform other clerical receptionist and administrative duties for all departments in the office team Other duties as assigned Requirements Proven work experience as a Receptionist, Front Office Representative or similar role Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Benefits Comprehensive Benefits Package, including extended medical and dental benefits 37.5-hour workweek (Monday-Friday) Sick days Vacation Extended health & dental benefits after probationary 3 months period Active Social Committee plans team events A great team to work with - we have been awarded the distinction of "Great Place to Work" six years in a row! At Associa, we're proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and walks of life.

What you’ll do

Welcome visitors, direct them to the appropriate people, and answer, screen, and forward incoming calls. Maintain a tidy and well-stocked reception area and provide administrative and clerical support across the office.

Requirements

Candidates should have experience as a receptionist, front office representative, or in a similar role, along with hands-on experience using office equipment such as fax machines and printers. The role requires a professional manner, strong written and verbal communication, customer service skills, organization, resourcefulness, multitasking, and time management.

Benefits

• Comprehensive Benefits Package
• Extended Medical Benefits
• Dental Benefits
• 37.5-Hour Workweek
• Sick Days
• Vacation
• Social Committee Team Events
• Great Place to Work Recognition

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Verbal Communication
• Written Communication
• Organization
• Multitasking
• Time Management
• Task Prioritization
• Proactivity
• Resourcefulness
• Visitor Reception
• Telephone Call Handling
• Administrative Support
• Clerical Tasks
• Office Equipment Operation
• Emergency Response

Job areas

• Administrative
• Customer Service & Support

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