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Chatbot Content Developer - Python/Java, AI

Toronto, ON
Hybrid
Posted Oct 16, 2026
1 position

Opens LinkedIn

Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Office presence: 1 days per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Review and improve technical documentation used as chatbot knowledge sources, converting Confluence content into Markdown and documentation-as-code formats. Develop content migration automation, maintain documentation in Git-based repositories, resolve content issues, and collaborate with engineering and DevOps teams to establish documentation standards and improve chatbot knowledge.

Job details

Chatbot Content Developer – Documentation Modernization & AI Enablement Work Arrangement: 1 day onsite per week Experience Required: 6–8 years Role Description Key Roles & Responsibilities Review, analyze, and improve technical documentation used as chatbot knowledge sources. Convert Confluence content into Markdown and documentation-as-code formats. Use GitHub Copilot and AI tools to improve documentation quality and structure. Develop and enhance automation scripts for content conversion and migration. Maintain documentation in Git/Bitbucket repositories. Collaborate with engineering and DevOps teams to improve chatbot knowledge sources. Resolve documentation issues related to formatting, links, images, and metadata. Create standards, templates, and best practices for documentation management. Key Skillsets 5 years of strong scripting automation experience, with Python (preferred) or Java development experience. Experience working with Markdown documentation and Git-based repositories. Experience with Confluence administration, content organization, page structures, and migrations. Experience working with Git, GitHub, Bitbucket, or similar SCM platforms. Experience creating automation scripts and content transformation utilities. Hands-on experience with GitHub Copilot or AI-assisted development tools. Understanding of developer documentation and documentation-as-code practices. Experience with CI/CD and DevOps concepts is desirable. Exposure to Backstage, TechDocs, or documentation portals is a plus. Strong written communication and documentation skills. Essential Skills Python Markdown Optimization GitHub Enterprise Desirable Skills CI/CD and DevOps concepts Backstage TechDocs Documentation portals

What you’ll do

Requirements

Requires 6–8 years of experience, including at least five years of scripting automation experience with Python preferred or Java. Candidates should have experience with Markdown, Confluence, Git-based repositories, content transformation, and AI-assisted development tools; CI/CD, DevOps, Backstage, and TechDocs experience are desirable.