Support Worker - Aoki Ross, ADS (FT-Over Night)

Job summary

The Support Worker provides emotional and practical support to residents, including safety checks, referrals, and advocacy. They are also responsible for maintaining a clean environment and assisting with food preparation and delivery.

Job details

Requisition Number: TENAN002415 Type: Internal and External candidates – Full-Time (Indeterminate) Hours & Days of Work: 40 hours per week (Monday through Friday from 11:30 p.m.to 8:00 a.m.) Program & Location: Aoki Ross - Downtown Eastside Compensation: $25.18 per hour, plus a generous leave, benefits and pension package Deadline: By noon Oct 13, 2026 About Us: Atira Women’s Resource Society (Atira) is a non-profit organization known for inclusionary hiring practices, values-driven work, and innovative approaches to supporting communities it serves. Rooted in feminist, anti-violence principles, Atira provides housing, programs, and supports for people of all genders, with a continued focus on addressing gendered violence, misogyny, and systemic oppression. Atira believes a job is more than a paycheque – it’s an opportunity to contribute to meaningful systemic and social change About the Job: Reporting to the Program Manager, the Support Worker is responsible for the day-to-day work of supporting residents with a wide array of emotional and practical supports. Activities include but are not limited to assessing the general well-being of residents and making referrals to service providers, helping develop safety plans, conducting regular safety checks, liaising with relevant community partners regarding residents’ various other needs, providing one-to-one support, accompaniments, and advocacy, actively helping residents keep their rooms clean and prepare for pest control, and preparing and delivering food. About You: You are friendly, compassionate, and deeply knowledgeable about the challenges facing Two-Spirit, Trans, and gender-diverse individuals experiencing homelessness. You’re passionate about supporting these communities and are adaptable, ready to take on various tasks as needed. You make quick, confident decisions and know when to seek guidance. You prioritize residents, involving them in decisions that affect their lives. Your commitment to anti-oppression, intersectionality, and understanding of colonialism and its ongoing impact (including the residential school system) is strong. You’re comfortable working in a harm reduction environment, supporting tenants whether they choose abstinence or other approaches. You have at least a diploma or certificate in a related field (e.g., community support, mental health, or social services) with one year of experience as a support worker working with people affected by trauma and who may also struggle with substance use and or mental wellness, or an equivalent combination of experience and training. Lived experience and familiarity with the local community are assets. Atira strives to hire staff who reflect the people we serve. Aoki Ross is a housing program for folks within the 2STGD+ community. Those identifying with 2STGD+ community are encouraged to apply. Additional Requisites/Assets: First Aid, Non-Violent Crisis Intervention, and Food Safe valid certificates are required * Covid-19 (Including Booster) and annual flu vaccinations are recommended * All positions are subject to a Criminal Records Review (Paid by Atira) At Atira, we value diverse experiences and recognize that some applicants may face barriers to obtaining required certifications. If you are passionate about this role, meet the other qualifications, and believe you have the necessary skills and experience but do not currently hold a valid First Aid certificate, we encourage you to contact us you can contact us at People & Culture Recruitment. Atira is committed to being an inclusive employer and may be able to connect you with resources to support you in meeting this requirement. Application Process: Please provide a cover letter with a current resume describing how you meet or exceed the above-noted qualifications. Resumes with a Cover Letter unique to Atira are guaranteed a review. Candidates who lack the experience and qualifications set out in the posting may not be considered, although an exceptional cover letter and transferable skills may overcome lack of experience for some positions. Please go to www.atira.ca/careers for a current list of postings.

What you’ll do

The Support Worker provides emotional and practical support to residents, including safety checks, referrals, and advocacy. They are also responsible for maintaining a clean environment and assisting with food preparation and delivery.

Requirements

Candidates must have at least a diploma or certificate in a related field and one year of experience working with vulnerable populations. Valid First Aid, Non-Violent Crisis Intervention, and Food Safe certificates are required.

Benefits

• Leave package
• Benefits package
• Pension package

Listed skills

• First Aid · Preferred
• crisis intervention · Preferred
• Food safety · Preferred
• Mental Health Support · Preferred
• case management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Support work
• Crisis intervention
• Safety planning
• Advocacy
• Harm reduction
• Case management
• Mental health support
• Substance use support
• Trauma-informed care
• Anti-oppression
• First aid
• Food safety
• First Aid Certification
• Compassion
• First Aid
• Mental Health
• Social Work
• Crisis Intervention
• Innovation
• Pest Control
• Program Management
• Social Change
• Transferable Skills Analysis
• Trauma Care

Job areas

• Social Services
• Healthcare
• Security & Safety
• Support Worker
• Social / Human Services Assistant
• Social Work Associate Professionals
• Social and Human Service Assistants

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