FOH Supervisor

COMPANY DESCRIPTION August 8 was originally established in 2008 where its first location opened in downtown Hamilton, Ontario. As a new concept of dining, it was recognized as the first restaurant of its kind in the area to bring the finest aspects of both Cantonese-style dim sum & Japanese cuisine. JOB BRIEF We are looking for a front-house supervisor with relative experience to grow our organization. Reporting to the FOH management team of the restaurant, the job holder will oversee the daily operations and provide outstanding customer dining experience. Successful candidates must have experience in restaurant management. RESPONSIBILITIES * Assist to supervise the FOH team, ensuring their adherence to August 8 company policies regarding employment, operational procedures, and health & safety. * Operates shift with a growth mindset, increasing sales and guest retention. * Leading, coaching and developing the FOH team in fulfilling the steps of service and all duties both prior to and after service. * Handles guest issues regarding the dining experience with genuine concern and sincere effort. * Oversee that all opening and closing duties of the restaurant are completed correctly and that cleanliness and maintenance are maintained. * Flowing the online orders whenever they come in. * Assist in the reduction of operational costs including inventory, supplies, and labor * Placing orders with our suppliers, through various channels, at an appropriate level that reflects current or expected business volume. * Accountable for accurate daily sales reporting. * Enforce and monitor all health, safety, and sanitation standards in their area. * Handle guest complaints according to the provided guidelines. * Other duties assigned. JOB TERMS * Job Type: Permanent Full-time * Weekend Availability PAYROLL: Hourly Pay + Generous Tips

Oversee daily front-of-house operations to ensure an outstanding dining experience and adherence to company policies. Lead and develop the FOH team while managing operational costs, inventory, and health and safety standards.

Candidates must have previous experience in restaurant management. Availability to work weekends is required for this permanent full-time position.

• Generous Tips

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Restaurant Management
• Team Leadership
• Customer Service
• Operational Procedures
• Inventory Management
• Staff Coaching
• Sales Reporting
• Health And Safety Compliance
• Conflict Resolution
• Supply Chain Ordering
• Growth Mindedness
• Management
• Cantonese Chinese
• Cleanliness
• Sales
• Operations
• Sanitation
• Coaching
• Restaurant Operation
• Sales Management
• Customer Complaint Resolution

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Front of House Staff
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week